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- Stock work areas with china, glassware, linen, coffee pots, napkins and ensure that stock is clean and polished.
- Check VIP list, and communicate orders to the kitchen and the next room service shift.
- Set trays and tables according to established standards.
- Deliver orders according to established standards.
- Retrieve trays on a timely basis.
- Ensure quality of food - beverage being delivered and communicate with Manager/Captain/Kitchen.
- Prepare and deliver amenities and replenish as needed.
- Perform opening and closing duties according to established sidework checklist.
- Have a thorough knowledge of menus and current specials and upsell items to guests.
- Answer the telephone while maintaining the established standards.
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag
- Team members must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
In Room Dining - Nashville, United States - Conrad Nashville
Description
Job Description
* Prepare station in anticipation of the day's business.Source:
Hospitality Online