Workplace Operations Advisor - W th St, th floor, New York

Company Description · Wise is a global technology company, building the best way to move and manage the world's money. · Min fees. Max ease. Full speed. · Whether people and businesses are sending money to another country, spending abroad, or making and receiving international pa ...

Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

Job Description

Workplace | New York City

Wise is moving at lightning speed, and our New York office is key location in the Americas region. We're not looking for a traditional "facilities coordinator" who only sits behind a desk  and is reactive to the office needs. We need a Workplace Operations Advisor—a cultural architect and operational pro—to help us build an environment where Wisers can do the best work of their lives.

You'll be the face of the NY office, balancing the grit of day-to-day operations with the creativity of world-class employee experience.

Your Mission:

Our Global Workplace Team doesn't just "manage offices"—we curate spaces that fuel our mission of Money Without Borders. As an L4 advisor, you're past the basics. You're a proactive problem-solver who can navigate the grey areas, mentor junior talent throughout the region, and own end-to-end projects that impact our global culture.

The Day-to-Day:

• Own the Vibe: Ensure our physical space is flawless and functional. You'll handle the complex stuff with minimal hand-holding, making sure the office runs like a well-oiled machine.

• Be the Bridge: You're the liaison between NY Wisers and the Global People team. You'll turn feedback into action, using data and intuition to constantly level up our office experience.

• Spin the communication web: Own our workplace communication strategy, ensuring Wisers are always in the loop on local happenings, building updates, and epic events.

• Vendor Whisperer: Oversee our workplace vendors and landlords, from savvy negotiations to building rock-solid relationships.

• Cost-saving Crusader: Hunt for opportunities to optimize costs and streamline global vendors, helping us get closer to our Mission Zero (that's our goal for zero fees, zero hassle).

• Project Powerhouse: From office moves to complex local initiatives, you'll support our Workplace and Project Managers while taking full ownership of medium-to-large-scale projects.

• Mentor & Lead: While you're based in NYC, you'll mentor and support team members in both Austin and São Paulo. 

• Regional Support: You'll take on the challenge of supporting our remote workers in DC, Mexico City and beyond. Ensuring those without physical office space still feel supported. 

• Build the Network: You'll break out of the "workplace bubble" to build relationships across every department, solving mutual problems and aligning our space with Wise's big-picture goals.

Qualifications

What You Bring:

• The Track Record: 5+ years in Workplace or Facilities Management (ideally in a fast-paced tech environment).

• The Numbers: You're data-literate and financially savvy. Budgeting isn't a chore; it's a tool you use to drive efficiency.

• The People Skills: You're a master networker. You can talk to anyone, resolve conflicts, and influence stakeholders at all levels.

• The Hustle: You're a multitasking wizard who thrives in ambiguity. You don't just find problems; you fix them before anyone else notices.

• Big Picture Thinking: You understand how a broken coffee machine or a seating plan fits into the broader company strategy.

Additional Information

Bonus Points For:

• Tech Stack: Proficiency in Google Suite, Slack and Jira (we live in these tools).

• Startup DNA: You've worked in high-growth environments and love the "build-as-you-go" energy.

Ready to build the future of work with us?

If you're a proactive, passionate, and people-focused leader who's excited to shape an amazing employee experience, we want to hear from you Come join Wise and help us make a truly borderless world.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.