Customer Returns Specialist - Phoenix
1 month ago

Job summary
The Customer Returns Specialist is responsible for inspecting/auditing items being returned.Responsibilities
- Conduct quality inspections on items being returned (i.e damages, validating the description of the item, etc.)
- Adhere to SOP Production processes by confirming specifications and conducting visual and measurement inspections
- Process adjustments and credits to customers' accounts
- Update inventory as needed (i.e modify original listings, designer, or size, etc.)
- Perform research on Customer Returns related inquiries and exception items
- Safe handling and care of luxury fashion items
Job description
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