Store Manager - Arlington, VA
1 day ago
Job description
Twins Ace Hardware - National Landing - Store Manager/Key Holder
We're a locally owned Ace Hardware, coming soon to National Landing
Proud to be the place our community turns to for helpful advice, quality products, and friendly service. We're looking for a Store Manager who leads from the floor, builds strong teams, and believes that great customer service still matters.
As Store Manager, you'll oversee daily operations, develop and coach your team, and ensure the store is organized, well-stocked, and welcoming. Most importantly, you'll help deliver the Ace promise: helpful service, every customer, every visit.
What You'll Do
- Lead day-to-day store operations including sales, staffing, merchandising, and inventory
- Hire, train, coach, and develop a motivated team of associates
- Set clear expectations, provide regular feedback, and recognize great performance
- Drive sales while managing payroll and expenses responsibly
- Ensure the store is clean, safe, well-stocked, and easy to shop
- Plan and execute seasonal merchandising, promotions, and community-focused events
- Partner with Ace vendors and utilize planograms and merchandising standards
- Champion excellent customer service by leading on the sales floor
- Review customer feedback and service metrics and turn insights into action
- Maintain accurate inventory and reduce shrink through strong processes
- Promote safety and ensure compliance with company and Ace standards
What We're Looking For
- 2+ years of leadership experience in retail (hardware or home improvement a plus)
- A hands-on leader who enjoys coaching and developing people
- Strong communication and organizational skills
- Customer-first mindset with a passion for helping others
- Comfortable using basic retail systems and reports
- Bilingual (Spanish) skills are a strong plus
Why You'll Like Working Here
- Locally owned business with strong community ties
- Opportunity to lead, grow, and make a real impact
- Support from Ace Hardware systems, training, and vendor partners
- A team-oriented culture where your leadership matters
Physical & Work Environment
- Ability to stand, walk, bend, and lift up to 40 lbs
- Retail store environment with moderate noise and occasional exposure to weather
If you're a retail leader who enjoys being hands-on, building strong teams, and serving your community, we'd love to meet you.
Pay: $40, $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Retail sales: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
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