Retail Associate - Stanford, United States - Mattel

Description

We're looking for people who are up for the challenge of honoring a seventy-five year legacy by making their own mark in new frontiers. If being part of a remarkable transformation energizes you, you're in the right place. We need pioneers, inventors, designers and entrepreneurs of all kinds.

**Retail Associate (PTU)**

**Palo Alto, California**

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Posting Title Retail Associate (PTU) Requisition Number Company American Girl Retail Location Palo Alto, California Address 660 Stanford Shopping Center Space V-820 Zip Code 94304 Job Category Sales **CREATIVITY IS OUR SUPERPOWER.** Its our heritage and its also our future. Because we dont just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heardwhen everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

**The Team:** The Retail Assocaite - Flyer position is part of the American Girl San Francisco Bay Area retail store team.

**The Opportunity:** The American Girl San Francisco Bay Area retail store is looking for dynamic individuals as **Part-Time Retail Assocaite - Flyers** to support the Retail and Operations Departments by providing prompt, efficient and exceptional service to internal and external customers.

This includes providing sales, experience, visual and operations support for both FOH and BOH.

**What Your Impact Will Be:**

Execute daily tasks in the prescribed manner in order to support retail, operations, visual and/or experience based on business needs.

Acknowledge, approach and assist all customers in a timely manner.

Demonstrate the ability to handle multiple customers effectively.

Support and process all store/interdepartmental needs promptly and efficiently.

Ensure that the store environment is safe for internal and external customers.

Uses knowledge of merchandising standards and work with retail partners to support any necessary floor changes due to product availability.

Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.

Communicate merchandise and service needs to Store Leadership or MOD on timely basis.

Provide assistance to accomplish team and company goals.

**What Were Looking For:**

6 months to 1 year of experience in retail or service industry, preferred.

Must possess basic computer skills; some experience using a POS System, preferred.

Ability to lift up to 30 lb, required.

Good verbal communication and technical skills, required.

Must be friendly, approachable, and willing to offer assistance to a guest in a respectful manner, especially children.

Must be willing to work a flexible retail schedule, including days, nights and weekends.

Mattel is an Affirmative Action/Equal Opportunity Employer

F/M/Disability/Vet

**What Its Like to Work Here:**

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

**We collaborate:** Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.

**We innovate:** At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.

**We execute:** We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

**Who We Are:**

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, ), a leading global toy company and owner of one of the strongest catalogs of childrens and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at and .

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

**AA/EEO and Accessibility Commitment**

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

Mattel aims to make its Careers website accessible. It is Mattels Policy to provide reasonable accommodations to people with disabilities as required by law. If youre interested in applying for employment with Mattel, and need assistance with this online system at any point during the application, screening or selection process, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team at: It is Mattel's Policy to consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, social origin, age, marital status, veteran and protected veteran status, disability, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. Mattel has also developed an Affirmative Action Program in compliance with federal regulations and to enhance Mattel's objectives of equal access to opportunities at all levels of employment.