CCaaS Architect (1117869) - Phoenix

CCaaS (Contact Center as a Service) Architect designs cloud-based contact center solutions aligning platforms with business goals. · ...

We are seeking a CCaaS Architect to design and implement cloud-based contact center solutions. · Experience in migration of Legacy/On-prem IVR platforms to CCaaS platforms. · Preference for Google Cloud Platform (Google CCAI), but experience with other CCaaS migrations is also be ...

Designs implements and optimizes cloud-based contact center solutions. · Experience in dealing with large BFSI customers. · ...

CCaaS Architect designs and implements cloud-based contact center solutions. · Migrates Legacy IVR platforms to CCaaS platforms · Leverages Google Cloud Platform or other migrations like Amazon Connect or Five9's · ...

+Job summary · Designs cloud-based contact center solutions aligning platforms with business goals. · +ResponsibilitiesMigrate Legacy IVR platforms to CCaaS. · +QualificationsBachelor of Computer Science. ...

+CCaaS (Contact Center as a Service) Architect designs, implements and optimizes cloud-based contact center solutions. · +Migrating Legacy / on-prem IVR platforms to CCaaS platforms, · Managing teams for scalable omnichannel experiences · +, ,0, ...

The CCaaS (Contact Center as a Service) Architect is responsible for designing and implementing cloud-based contact center solutions. · ...

CCaaS Architect designs and implements cloud-based contact center solutions, integrating with systems like CRM and managing teams for scalable experiences. · ...

A technical leader designs and implements cloud-based contact center solutions aligning platforms with business goals. · Migrates Legacy IVR platforms to CCaaS platforms. · Manages teams for scalable omnichannel experiences focusing on AI, analytics, and customer/agent experience ...

· Job Description: · Candidate must have deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem. · Must have 7+ years of experience with Cisco Contact Center solutions. · Experience in contact center migration to CCaaS and build ...

· Contact Center Engineer (AI & Gen AI Phoenix, AZ · Cisco Contact Center, Genesys, Five9, contact center migration to CCaaS, data migration, AI/GenAI · If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience require ...

8+ years of commercial software development experience. · Design and implement scalable CCaaS and IVA solutions leveraging Amazon Connect and Amazon Lex, including conversational IVR design, NLU/NLP modeling, intent and dialog flow orchestration, Lambda integrations, speech-to-t ...

· Location: Must Reside in the Greater Phoenix, AZ area · Compensation: $140,000 + (DOE) and Bonus Eligible · Solution Architect · Responsibilities you'll have as a Solutions Architect: · Drive client engagement—work closely with clients, partners, and account managers to identi ...

This is a unique dual-role opportunity as a Senior Solutions Architect in Tempe, AZ. You'll architect solutions and then roll up your sleeves to implement and support them. · ...

Join an established MSP as a Senior Solutions Architect in a unique dual-role opportunity based in Tempe,AZ. · ...

+As an AI Deployment Manager, you will lead the end-to-end delivery lifecycle of autonomous AI systems for our enterprise customers.+ · +What you'll do · Pod Leadership: Orchestrate a cross-functional team (FDEs, Architects, and Data Scientists) to deliver complex multi-agent sys ...

We seek individuals who not only meet our high standards but go beyond them. · Lead end-to-end delivery lifecycle of autonomous AI systems for enterprise customers. · ...

· About Dialpad · Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to bu ...