Conference Services Manager - Denver, CO

Only for registered members Denver, CO, United States

4 days ago

Job summary

The Rally Hotel is an independent, lifestyle hotel located in Denver's downtown playground. Our team at The Rally Hotel invites you to join us as a Conference Services Manager.

Plan, organize and manage all in-house details for large group and convention bookings including guest rooms menus event setups logistics Participate in negotiating meetings end event space room blocks rates related requirements to maximize room meeting space utilization revenue profitability while delivering high-quality guest experience Lead execution of all event planning aspects from contract signing program completion including VIP arrangements amenities group resumes rooming lists

Responsibilities

Responsible for the management and planning of meetings conventions related activities Attend Banquet Event Order BEO staff meetings perform as a team leader for all hotel department staff participating in the event delivery process Coordinate all group business timely contact follow-up on contracted business within five working days Determine organize execute all event planning requirements ensuring accurate communication seamless delivery Achieve minimum of productivity goals established by management Maintain well documented accurate organized up-to-date file management serve clients employer expedient manner Develop maintain detailed customer profiles effective trace system resulting superior account service increased revenue opportunities Build sustain strong client relationships professional courteous ethical communication service standards Follow up on client needs inquiries efficient expedient manner Respond to client inquiries needs timely efficient manner Maximize revenue focused selling activities account retention upselling opportunities effective program detailing Detail up-sell client programs prepare group resumes supporting documentation ensure quality service execution Manage function details ensure program requirements met proactively addressing resolving client concerns satisfaction repeat business Oversee group billing details deposit processing direct bill applications credit card authorizations coordination with accounting department Contribute improvement convention services products participating development new sales tools systems evaluating competitive offerings identifying opportunities better meet customer needs Monitor manage individual client event budgets maximize revenue control expenses delivering high-quality product Attend lead preconference meetings coordinate pre-con between clients hotel staff review BEO with parties Close out groups include pickup sales system commission owed processing with accounting
All other duties assigned requested deemed necessary by Management.

Job description

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Conference Services Manager - Denver, CO

Job summary

Responsibilities

Job description

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