Dispatch Operations Specialist - Fontana, United States - World Oil Corp

Description

Job Description Job Description Salary:
$19-$21Join Our Team At World Oil we strive to be an employer of choice by recruiting, developing, retaining, a high performing and diverse workforce. As a family-owned company, our focus in the work life balance fosters a healthy, safe, and productive work environment for all employees.

More than 75 years later, learn more About Us at:
-us/.World Oil Environmental Services recycles, produces, and transports vital petroleum products and provides important environmental services in California and throughout the western United States. We deliver more than just high-quality, high-performance products and services. We believe in doing things right and doing them well every day. World Oil offers competitive hourly pay. Company Benefits include multiple Medical/ Dental plan options, Vision, Life Insurance, 401(k) with employer match, STD/LTD, Paid Holidays, Vacation, Sick Time, and so much moreWe are seeking an experienced Dispatch Operations Specialist for aFull-time position in Fontana, CA.


Position Summary:
The Dispatch Support Specialist supports the dispatcher in coordinating with collection drivers in timely and efficient manner. Maintains contact with drivers to communicate updates, delays or special instructions and relay service ETAs to customers. Prints weekly schedules, prints supporting documents (Manifest, BOLs, Labels), breaks down driver paperwork.


Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:Performs a variety of administrative tasks, including filing, data entry, and correspondence with management.

Provides support with communicates with customers, helps responds to customer inquiries, and assist with providing information via phone/email.
Provides support with communication and services to drivers in a professional manner; maintains contact with the drivers throughout shift.
Assists dispatcher in routing and scheduling with drivers to ensure customer satisfaction.
Data entry of all service orders and fulfills completed orders.
Maintains and completes filing of service orders and route sheets.
Scans all completed reports to internal/external customers.
Collaborates with management to help modify routes to accommodate the needs of customers.
Cultivates strong relationships with drivers and customers to reduce service disruptions from last minute schedule changes.


Other Functions:
Data Entry Manifest UploadPerforms other related duties as assigned

Required Qualifications:
High School Diploma or equivalent (G.E.D.).1 years of experience in dispatching, hazardous waste environment, facility compliance, or related field.


EEO Statement:
It is the policy of World Oil and its subsidiaries to provide equal opportunity for all applicants and employees.

The Company does not discriminate on the basis of race, age, color, religion, sex/gender, gender identity/gender expression, sexual orientation, marital status, medical condition, military/veteran status, national origin, ancestry, disability, genetic information, reproductive health decision making, or any other status protected by state or federal law.

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