Customer Service Representative - Nashville
4 days ago

Job summary
We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply innovate with purpose hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person one family and one community at a time.This position is for non-licensed individuals who will be responsible for leading both inbound and outbound call efforts building connections utilizing exceptional customer service skills.
- Conduct designed outbound multi-touch member retention engagement campaigns.
- Be the advocate for our members by taking ownership acting with empathy helping our members resolve their situation the first time.
- Provide personalized rewarding experiences to empower members feel valued understood.
Job description
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