Buffet Attendant - Chicago, United States - Hyde Park Hospitality

    Hyde Park Hospitality
    Hyde Park Hospitality Chicago, United States

    1 month ago

    Default job background
    Description

    Hyde Park Hospitality LLC
    At Hilton Chicago O'Hare Airport
    Andiamo Buffet Attendant Position Description
    Position Title:Buffet AttendantDepartment:Food & Beverage - AndiamoReports to:Restaurant Floor ManagerDate Written/Revised:April 2024FLSA Designation:Non-exempt
    Responsibilities:
    1. Buffet Setup and Presentation:
      • Set up buffet stations according to established standards, ensuring an attractive and inviting presentation.
      • Arrange food items, utensils, dishes, and condiments in an organized and visually appealing manner.
    2. Food Service:
      • Greet guests warmly as they approach the buffet and provide assistance as needed.
      • Ensure food items are replenished promptly to maintain a fresh and abundant selection.
      • Offer information about menu items, including ingredients and preparation methods, upon request.
      • Adhere to portion control guidelines to minimize waste while satisfying guest appetites.
    3. Cleanliness and Hygiene:
      • Maintain the cleanliness and tidiness of the buffet area throughout service hours.
      • Regularly wipe down counters, surfaces, and sneeze guards to ensure a sanitary environment.
      • Monitor and address spills, debris, and potential hazards promptly to ensure guest safety.
    4. Guest Assistance:
      • Provide excellent customer service by addressing guest inquiries, preferences, and special requests.
      • Assist guests with dietary restrictions or allergies, helping them make informed choices.
    6. Restocking and Inventory:
      • Keep track of inventory levels and communicate with kitchen staff to ensure a continuous supply of food items.
      • Coordinate with kitchen and management to restock items efficiently during and after service.
    7. Collaboration:
      • Work closely with kitchen staff, servers, and management to maintain a cohesive and efficient dining operation.
      • Communicate any menu changes, availability issues, or guest feedback to relevant team members.
    8. Clean-Up and Breakdown:
      • Disassemble buffet stations at the end of service hours, ensuring proper storage and disposal of leftover items.
      • Assist in cleaning and sanitizing the buffet area in preparation for the next service.
    Qualifications:
  • High school diploma or equivalent preferred.
  • Strong customer service skills with a friendly and approachable demeanor.
  • Attention to detail and ability to maintain a clean and organized workspace.
  • Basic knowledge of food safety and hygiene standards.
  • Ability to stand for extended periods and lift moderately heavy items.
  • Excellent communication skills to interact with guests and team members.
  • Flexibility to work varied shifts, including weekends and holidays.

    • Powered by JazzHR