Service Advisor Assistant - Chicago, United States - Mercedes-Benz of Chicago

Description

Job Description

Your next opportunity awaits at Mercedes-Benz of Chicago. We are hiring a Service Advisor Assistant to join our team.

The Service Advisor Assistant is responsible for providing administrative support to the department and customer service to our guests. This role provides on-the-job learning and exposure to the inner workings of the departments within an automotive dealership. If a career in the automotive industry interests to you, this role is a great first step.

Responsibilities

• Greet and assist guests upon arrival for their visit to the service department
• Provide administrative support for the Service Department
• Receipt and close repair orders and act as a cashier confirming accuracy of payment and issuing receipts and accompanying paperwork as needed
• Interact with each customer and follow up as needed in a timely and effective manner
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately.

Qualifications

• Valid in-state driver's license and clean driving record
• High School Diploma or equivalent
• Previous experience in a related role preferred

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

At Mercedes-Benz of Chicago, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer