Managed Account Administrator - Memphis
1 month ago

Job summary
To maintain and expand business with a portfolio of FedEx Trade Networks managed accounts by ensuring that overall service performance consistently achieves customer expectations. Manage and expand relationships with customers Develop and maintain a strong business relationship with senior levels of management inside the customer's organization Serve as the customer's primary communication link and Single Point of Contact (SPOC) for all intents and purposes Coordinate claims protests on customer's behalf Provide subject matter expertise mentoring to organization Ensure retention profitability of managed accounts Grow business revenue through service expansion Performs duties assigned.
Job description
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