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- Reinforce the company's Art + Science ideologies to ensure the experiences of translocal hospitality, intuitive service, and collaboration are implemented and modeled by yourself and every leader of the hotel
- Creates and maintains an energizing environment, with superior associates, dedicated to an attentive, distinctive food and beverage experience
- Hires, trains, supervises, coaches, and motivates associates, specifically the bar team
- Develops training systems and continuing education programs. For example, wine pairing classes and spirits tutorials
- Creates an environment where associates are empowered to deliver an outstanding guest experience
- Identifies service issues and takes action to correct them
- Responsible for daily floor service with an emphasis on wine sales. Up-sell at all possible opportunities
- Controls / maximizes seating of the bar areas while maintaining high quality service
- Plans and executes functions or special receptions in rooms, suites, and boardrooms
- Works with Banquets Managers to deliver upscale guest packages and cost-effective product
- Ensures that product is handled correctly, recipes are adhered to, and cost control SOPs are in place for all beverage related items
- Organizing requisition systems and acts as a liaison between the beverage teams and the kitchen
- Acts as a member of the management team and works to better communicate and facilitate successful services
- Controls usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment
- Observes daily conditions of all physical facilities and equipment in the outlets; makes recommendations for corrections and improvements as needed
- Acts as the front facing point of contact for social media and PR opportunities to promote the bars and beverage in general
- Prepares associate schedules which allow for appropriate service while controlling labor costs and overtime
- Serve as a role model and set a positive example for the entire team in all aspects of business and personnel management
- Prepare qualified employees for promotion to the next position and continually develop all employees to improve performance; create a culture that promotes from within
- Evaluate each employee's performance based on clearly communicated standards and expectations and hold the employees accountable for performance
- Enforce all labor laws (federal, state, and local)
- Thorough understanding of all food and beverage items offered, including ingredients, methods of preparation and proper service.
- Expert knowledge of wine (Level 1 sommelier preferred) with ability to make pairing suggestions
- Expert knowledge of spirits and craft cocktails, craft beer knowledge a plus
- Responsible for inventories directly involved with the operation of the Food and Beverage but specifically with regards to beverage
- Responsible for maintaining a monthly target combined beverage cost (liquor/beer/wine) as set by the director of F&B and financial controller
- Oversee maintenance / cleanliness of all decanters, wine stations and all storage areas pertaining to wine
- Thorough understanding of the computer system in ringing, printing, and closing checks as well as shift reports
- Knowledge of budget preparation and cost controls
- Works with Executive Chef, Sous Chefs, and other team members to design concepts, menus, beverage lists
- Works with Executive Chef and Sous Chefs to deliver the BOH message and vision to the FOH staff
- Ensures that the financial goals of the Food and Beverage outlets and the hotel are being met. Monitor and control labor expenses and other divisional expenses such as supplies and equipment. Assist in preparing business forecasts. Prepare annual budget for the Food & Beverage division
- Exemplify leading by example by working directly with each member of your team and be willing to coach and counsel with gentle correction and critical but constructive feedback
- Excellent reading, writing and oral proficiency of the English language
- Two years of food and beverage experience in reputable establishments
- Thorough understanding of excellent service, labor control, maintenance, and accounting
- Intermediate knowledge of computer-based systems, including MS office suite
- Outstanding verbal and multi-tasking skills
- Excellent knowledge of food, wine, and cocktails
- Ability to obtain and/or maintain Alcohol Awareness certification, Food Handlers Certification
Beverage Manager - Alexandria, United States - Aparium Hotel Group
Description
Position:
Beverage Manager
Location:
Alexandria, VA
Job Id:
113
# of Openings:
1
Beverage Manager Position Profile
Reports to: Director of Food + Beverage, position is exempt
WHO YOU ARE
You are excited and passionate about being a leader in the three-ring circus that is a restaurant. You pride yourself in controlling chaos; and are adept at making each guest in your restaurant feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests, you value the work and feedback of your associates as well. You enjoy and excel in the fast-paced and often high-pressure environment to execute what is needed in exceeding our guest's expectations and demonstrating the Aparium difference. You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration.
You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor.
WHAT YOU WILL DO
WHO WE ARE
Hotels done differently. At Aparium, we believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates' pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate.
Located in the heart of Old Town Alexandria, Hotel Heron will open in the spring of 2024 offering guests the opportunity to see Old Town from a new vantage point. With Washington, DC just minutes away, Hotel Heron acts as a flag in the sand just across the river, beckoning travelers to explore beyond the National Mall and Monuments to discover a city ripe for its new renaissance. Originally opened in 1926 as the George Mason Hotel, this adaptive reuse combines the iconic inn with an adjacent new building that houses a modern event space and elevated guest rooms. This chic 134 room boutique hotel is home to a signature ground floor restaurant serving hearth inspired Mid-Atlantic cuisine, a cozy craft cocktail bar hidden in the heart of the hotel, and an open-air seasonal rooftop bar with unparalleled views of the Potomac. Elevated amenities include a state-of-the-art fitness center and meeting spaces designed for socializing, co-working, creating, eating, drinking, and relaxing. The hotel brings together world travelers and neighbors alike while showcasing Alexandria's rich legacy and knack for innovation through thoughtful touches from local businesses and artisans.
The hotel is managed by Aparium Hotel Group. Founded in 2011, Aparium is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings and was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. Recognized by Travel + Leisure World's Best Awards as a leading hotel brand, Aparium is known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer
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