IOT Network FieldTechnician - Minneapolis, United States - Procellis Technology Inc

Description

Why Work with Procellis Technology, Inc.

Procellis is a top workplace in the Twin Cities with a positive, collaborative, and inclusive culture. We value every member of our team. Our benefits package includes 3 weeks of PTO in the first year, 10+ paid Holidays, 401(k) employer matching, HSA employer-contributions, Medical Insurance, Dental insurance, Vision Insurance.

General Responsibilities:

Procellis IOT Field Technicians work in a fast paced, challenging, and exciting environment. This team's responsibilities include performing scheduled network maintenance, calibration, and basic troubleshooting on a large vehicle-based IoT deployment across the Twin Cities. Scheduled maintenance and remediation activities include routine testing, inspection, and follow-up troubleshooting on devices and program software to ensure devices and activities remain in compliance according to Client specifications. Solid documentation is a must - all Procellis technician activities are documented in our internal ticketing system for tracking and compliance.

This is an entry-level position, with many opportunities for advancement and training. IOT Field Technicians identify equipment failures or system calibration errors and explain them to the equipment operators and to Procellis' level 2 technical staff. This position requires daily travel to client sites within the Twin Cities metro area.

Daily tasks:

• Examine and evaluate electronic equipment with the aid of diagnostic tools.
• Report equipment failures and create work orders that resolve them.
• Interact with other teams to identify existing equipment problems.
• Assist in installing and setting up technology services.
• Ensure that the equipment and circuit installations are of the best quality.
• Participate in On-Call Rotation for After Hours support
• Complete daily required tasks on-site at assigned network locations.
• *The company reserves the right to add or change duties at any time.

This position has specific opportunity for advancement by gaining an understanding of complex IT network systems operations through hands-on experience and performing diagnostic work on network equipment.

Qualifications:

• IT Network Experience: 1 year of related experience preferred

Skills:

• Advanced computer skills
• Network trouble shooting
• Low voltage cabling
• Excellent interpersonal and customer service skills
• Systems analysis/evaluation skills
• Strong judgment and decision-making skills
• Complex problem solving & analytical skills
• Excellent organizational skills
• Ability to work in a team and communicate effectively
• Strong written and verbal communication
• Effective time management

Job Offer is contingent on passing both a standard Background check and Drug Screening.