Tier 2 Help Desk - Camp Hill, PA, US

Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC's, Printers, Routers, Servers, and UPS; calls involving Mainframe and Network software Telecommunications and Datacomm problems. · ...

The IT Help Desk Manager is a multidisciplinary role working to deliver superior customer service technical support desktop support and manage all aspects of the Helpdesk · The IT Help Desk Manager will manage a team of internal Help Desk Technicians to deliver exceptional suppor ...

The Help Desk Analyst provides first-level support to users by resolving login issues and application access problems. · Receive and respond to user support requests via phone and email. · Troubleshoot application-related problems. · ...

The Help Desk Analyst will work in a call center environment providing first-level technical support to users assist with login issues password resets application access and general troubleshooting with escalation to Tier 2 when required. · Receive and respond to help desk calls ...

The Help Desk Analyst performs the skills listed below. · Provides technical assistance, support, and advice to end users for hardware, software, · and systems via phone. Investigates and resolves computer software and hardware problems of users. · Talks with technical and non-te ...

The Help Desk Analyst is doing call center work taking calls and helping people on the computer with logins resets and assistance getting through applications and escalating tickets to tier two when necessary. · ...

The client is seeking an IT Help Desk Analyst to provide technical support to users. · Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications. · ...

The Help Desk Analyst is responsible for providing technical support to users via phone and email. The position involves troubleshooting business application support problems and applying knowledge of computer software and hardware products to resolve user issues. · Takes calls f ...

The Commonwealth of PA – Department of State is seeking a Help Desk Analyst to support a call center environment. · Receive and respond to help desk phone calls and emails · Troubleshoot and resolve application-related issues · ...

We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, · healthcare and pharmaceutical domains.We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends an ...

The Help Desk Analyst does call center work taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. · ...

This is a Tier 1 position requiring working on phones all day. · PennDOT seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach the IT, but the candidate either will have or doesn't have people and cus ...

We are looking for a dedicated and dependable Service Desk Agent to join our team and support users with password resets and account access issues. · This role requires strong customer service skills, · the ability to work in a fast-paced environment, · and consistent attention t ...

This is an operational-type job and reliability, and communication are key components to making the department successful. · ...

The Help Desk Analyst assists users with login issues, resets, and applications. They analyze and troubleshoot business application support problems. · ...

Dice is the leading career destination for tech experts at every stage of their careers. · ...

Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team · ...

Promptly answer help desk phone and email requests to provide assistance with technical issues. · ...

Support in-house help desk team by taking IT related calls including hardware and software problems. · ...

Provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. The contractor will also provide helpdesk support to end-users of PIERS. · Provide PIERS Public Portal helpdesk support by responding to inquiries from citizens via phone and ...

The Help Desk Analyst is doing call center work taking calls helping people on the computer with logins resets assistance getting through applications escalating tickets to tier two when necessary. · ...