Customer Service Representative - West Valley City, United States - R.C. Willey

    R.C. Willey
    R.C. Willey West Valley City, United States

    3 weeks ago

    Default job background
    Description

    Customer Service Representative **Location**

    **Utah Warehouse - IDC | RC Willey**

    256 S 5500 W

    Salt Lake City, UT 84104

    **Description**

    **CUSTOMER SERVICE REPRESENTATIVE** **Starting Pay: $17 Per Hour - Work from Home Option***

    **Training class starts Monday, February 28, 8 AM - 4:30 PM** **Once trained, schedule is Monday - Saturday, 11:30 AM - 8 PM with a day off during the week** RC Willey Home Furnishings has been serving our community for nearly 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.

    **WHAT YOU WILL GET:**

    Flexible, friendly work environment

    Paid Time Off Starting your first day

    Paid Holidays

    Excellent Employee Purchase Discounts

    A Tuition Reimbursement program

    Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more

    Access to Company medical clinic and services

    Paid Parental Leave

    Annual Company Profit Sharing

    401(k) with company match and more

    **WHAT YOU WILL BE DOING:**

    Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues

    Provide phone assistance to delivery, customer service, and store departments

    Follow-up with customer issues and service requests in a timely and professional manner

    All other duties as assigned

    **WHAT YOU WILL BRING ALONG:**

    Excellent customer service and problem-solving skills

    Must have the ability to handle difficult situations with customers

    Basic computer and typing skills needed

    Must be able to multi-task, pay attention to details and follow through with assigned tasks

    Must be dependable and self-motivated

    **WE WILL HELP YOU SUCCEED** ***Once trained and with proven performance, associates will have the option to work from home.** We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.

    **Join Our Team** Click on the link below to complete an application.