Senior Software Engineer - Salt Lake City, United States - NICE

Description

Senior Software Engineer

Location:
Salt Lake City, UT

The Senior Software Engineer designs, develops, tests and maintains the NICE CXone software platform.

Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.

The Sr.

Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems.

As a Senior Software Engineer, a Typical Day Might Include the Following:

Work as a member of an agile team to enhance and improve software.

Design and present projects to improve current process and overall platform.

Code and test projects.

Create automation to ensure quality.

Deliver high quality, sustainable, maintainable code.

Manage time effectively working on one or more concurrent projects.

Attend meetings and training as required.

Works with system analysts and product management for the successful completion of a project.

Leads team or mentors other developers as needed.

Provides critical technical capabilities to the team and evangelizes those skills to others.

Functions as a Technical or Team Lead as needed.

Follow established department procedures, policies, and processes.

To Land This Gig You'll Need:

Bachelor's degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.

5+ years experience in software development

Well established technical problem-solving skills.

Experience with AWS, GO, C#, .NET

Experience building and maintaining AWS based microservices

Excellent communication skills

Excellent decision-making skills Working knowledge of unit testing

Working knowledge of common design patterns

Working knowledge of object oriented software design

Team Player

Desire to work in a fast-paced environment


Bonus Experience:
Experience with Kafka

Experience with Mongo or Dynamo DB (or equivalent DB system)

Experience with Rest/Web Sockets/GRPC

Experience with Jira

Experience with automation/testing tools

Experience with/knowledge of agile development processes

Experience(s) as a technical or team lead or equivalent experience

Experience with telecommunications/telephony

Experience with call centers

Experience working in a CI/CD Environment


ABOUT NICE CXone:

NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics.

NICE CXone provides the world's #1 cloud customer experience platform, NICE CXone, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

NICE CXone is a part of NICE (Nasdaq:
NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

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