bilingual clinic receptionist - Dallas, United States - Advanced Diagnostics Healthcare System

Description

Job DetailsJob LocationTrend Physicians Group INC

• Dallas, TXPosition TypeFull TimeEducation LevelHigh School Diploma/GEDJob ShiftDayJob CategoryAdministrative/SupportDescriptionOVERVIEWAdvanced Diagnostics Healthcare System is an independent, physician led and patient centered organization of hospitals, clinics and diagnostic centers in Texas.

We are entirely focused on bringing you advanced, comprehensive care and superior patient experience.

As we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a collaborative manner.

JOB SUMMARYAdvanced Healthcare Clinics' primary goal is to provide high-quality care to all our patients. We are seeking a Clinic Front Desk Receptionist to support our team. This position will play a vital role in the daily operations of our clinic.

The ideal candidate will have excellent patient service skills, a strong level of professionalism, and a commitment to providing excellent customer service.

DUTIES AND RESPONSIBILITIESWelcome patients and visitors both in person and over the telephone with professionalism and courtesy.
Efficiently schedule appointments to optimize patients' satisfaction and provider time.
Maintain the flow of patient appointments, promptly notifying providers of arrivals and service delays.
Provide comfort to patients by addressing anxieties, answering questions, and upholding a welcoming reception area.
Ensure the availability of treatment information by proficiently filing and retrieving patient records.
Accurately manage patient accounts by obtaining, recording, and updating personal and financial information.
Contribute to revenue generation by recording and updating financial information and collecting patient charges.
Monitor inventory and equipment levels, verifying supply receipts for the business office.
Safeguard patients' rights by maintaining confidentiality of personal and financial information.
Uphold operational efficiency by adhering to policies and procedures, reporting necessary changes, and collaborating with the team.

QualificationsREQUIREMENTSHigh school diploma or GED2+ Years Medical Clinic, Front Desk Front Office2+Years PC Skills, MS Office & OutlookEMR Experience preferred.2+ Years Customer Service experienceBilingual, preferred.

Familiarity with medical terminology preferred.

EDUCATIONHigh school diploma or GEDCERTIFICATION, LICENSUREN/AKNOWLEDGE SKILS AND ABILITIESMust be able to communicate effectively with physicians, patients, and the public, and be capable of establishing good working relationships with both internal and external customers.

Excellent organizational and time management skills.
Proficient in computers, relevant software applicants, and EMR systems.