IT Support Specialist - San Diego
1 month ago

Job summary
We're innovators, changemakers, and collaborators. We're more than just a software company – we're pioneers in cloud and AI who deliver magical experiences that make our customers' lives easier. We are hiring an IT Support Specialist to act as the first point of contact for all IT helpdesk needs within the San Diego office.This is an ideal opportunity for someone who is a fast learner with excellent customer service skills.
Responsibilities
* Address tickets in queues quickly and efficiently* Suggest improvements to processes, individual productivity, and costs.* Maintain inventory of company assets and equipment* Set up new employees and coordinate employee moves onto existing and expanding networks- Troubleshoot and maintain all hardware associated with end-user computing, including printers, workstations,and phones
- Createandmaintaininternalandexternalechnicaldocumentation
- Inspectandmaintainconferencerrooms
- TakeownershipandmanagecriticalITsystems
Job description
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