Intern - Infrastructure - Whippany
1 day ago
Job description
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex.When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.
We're not only committed to taking the pain out of the prescription process, but we're also devoted to bringing the brightest minds together under one roof.
The IT Infrastructure Summer Intern is a technical role within IT Infrastructure.
This position is primarily a hands-on role and is responsible for assisting the IT Infrastructure Team in the configuration, operation, and maintenance of hardware, software applications/systems, and related infrastructure within ConnectiveRx.
This position will also help with IT projects and initiatives including the annual refresh of laptops for a portion of the company as needed.
ResponsibilitiesAssist the existing IT Infrastructure Team in providing day-to-day IT Support work for all ConnectiveRx personnel.
This work includes troubleshooting and resolving issues for a wide variety of computer hardware and software applications/systems, as well as performing junior systems administration duties for many different IT systems.
Assist the existing IT Infrastructure Team with IT projects & special initiatives, generally focused on the annual refresh of laptops for a portion of the company as needed.
QualificationsEducation/Degree Requirements/Certifications High School Diploma or equivalent
Undergraduate college student working towards a 4-year undergraduate degree in Computer Science, Engineering, IT/IST, or comparable program
Knowledge
Strong general desktop support knowledge (Lenovo laptops and desktops with Windows 11; MacOS support a plus)
Good VoIP support knowledge
Good audio/visual support knowledge
Basic networking support knowledge
Skills
Ability to efficiently troubleshoot and fix broad-ranging Tier 1 & 2 desktop support problems
Ability to provide junior-level systems administration functions for a wide variety of software systems
Ability to help perform ongoing support for new IT systems and processes.
Competencies
Strong written and verbal communication
Attention to detail
Strong organizational skills
Ability to manage multiple priorities
Calm and courteous under pressure
Travel or Physical Requirements
Five days a week in office in Pittsburgh or Whippany
Compliance Requirements
Adhere to all Company Policies, Procedures, and other training consistent with ConnectiveRx's Information Security and Compliance Programs, including but not limited to the following compliances and regulations: SOC1, SOC2, PCI, HIPAA
Maintain strict compliance with company and client policies regarding business rules and ethics, as well as applicable local, state and national federal laws
Compensation & Benefits:
This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.
Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company's 401(k) plan, with employer contributions where applicable.Time-Off & Holidays:
ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations.
PTO is determined based on an employee's first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.
The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.
USD $ USD $20.00 /Hr.
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