Member Service Rep Level 1 - Jacksonville, FL
1 week ago

We are seeking dependable and service-driven individuals to join a leading financial institution as Member Service Representatives. As an MSR, you will play a crucial role in providing empathetic, professional, and solution-oriented support to members through inbound calls.
+Responsibilities
- Handle inbound calls and assist members with account servicing needs
- Navigate multiple systems to research and resolve account concerns
- Maintain accurate documentation and follow compliance procedures
Job description
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