- Complete all tasks as assigned by the banquet manager or supervisor on duty. Check-in for assignments upon arrival.
- Check banquet event orders daily for name of group, time of event and number of guests attending.
- Be familiar with the responsibilities, operations and policies of the Banquet department.
- Ensure that side stations are well stocked.
- Ensure that tablecloths are clean, free from stains and holes, flatware polished and evenly spaced, chairs are clean, and that china and napkins are properly set.
- Serve food and beverages using established, formal serving techniques, as detailed in the training manual.
- Attend roll call or pre-shift for any detailed instructions.
- Remove dishes from table and clean-up after meals.
- Clean and organize cabinets, carts and any refrigerators used in department.
- Answer questions regarding style, presentation, and quality of all food and beverages.
- Take the guests' food and drink orders.
- Open wine bottle and pour wine, refilling glasses as needed.
- Observe guests' progress and respond in a timely way to their needs.
- Carry orders on a tray to the table and serve to the correct person.
- Maintain assigned table and station cleanliness, tidiness and order.
- Close side work, cleaning areas used and re-stocking supplies, in preparation for following day's business.
- Assist in setting tables, set-up and break down special events and evening banquets, to include moving tables, chairs and other furniture as necessary.
- Any other tasks as directed by supervisor.
- Knows, models and integrates PBC culture (mission, values, and standards).
- Comply with the Pebble Beach safety and health policies and procedures.
- Excellent customer service skills.
- Ability to carry full trays of entrees above shoulder up to 30 lbs.
- Ability to communicate effectively with guests and co-workers.
- Willingness to be productive, efficient and to take initiative in the execution of all duties during the entire shift.
- Must be 21 years old or older.
- Food Safety & RBS certifications required.
- High school diploma or equivalent required.
- Competitive Pay: $16.00/hour plus service charges. .
- Benefits. Benefits are provided by the Unite Here Union* and include health and retirement.
- We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
- Play our world-famous golf courses Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
- Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
- Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
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Banquet Server - Pebble Beach, United States - Pebble Beach
Description
Job Description
Job DescriptionCompany Background:
For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.
Job Summary:
The Banquet Server oversees the service of each banquet to ensure a successful and well-coordinated event.
Essential Duties & Responsibilities:
Absolutely Required Skills:
Why work for Pebble Beach Company:
* Union employees are required to pay applicable Union dues.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.