Customer Service Manager - South Bend
1 day ago

Job summary
The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies.Responsibilities
- Serves as a coach/mentor for the customer service team related to resolving customer conflicts, order fulfillment challenges, training, and personal career development
- Responsible for supporting and executing against customer service strategy and experience strategies
- Manages Customer Service teams across all plant locations to ensure alignment with customer service initiatives
- Align the Customer Service team to fit both our internal and external needs best
Job description
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