Patient Service Representative - Los Angeles, United States - Huntington Hospital Inc

Description

Internal Workers - Please log into your Workday account to apply Huntington Hospital Employee Login

Compensation Range:
$ $27.75 / HourDepartment:707801 Pasadena Surgical Specialists InstituteExpectations:As a member of the patient care team and the primary point of patient contact, the Patient Service Representative is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.


EDUCATION:
High School Diploma/GED required


Assoc Degree/College Diploma preferredEXPERIENCE/TRAINING:
1 year experience working customer service or an office setting preferred


SKILLS:
Communication

• Ability to convey and/or receive written/verbal information to/from various audiences in different formats.

Strong verbal and writing skills. Ability to read, understand and respond to detailed oral and written instructions.
Other

• Demonstrates level of expertise in medical insurance, referral process and benefits plans.

Ability to work independently.
Technical

• Ability to apply knowledge of information software and/or hardware to provide solutions and/or support.

Experience with CS-Link/Epic Healthcare preferred.


Worker Type:

RegularFull timeShift:
Evenings#J-18808-Ljbffr