Senior Information Technology Manager, Support - Boston

Support Operations & Service Delivery: own Tier 1 and Tier 2 support operations. Manage day-to-day performance of the third-party help desk partner. · Own Tier 1 and Tier 2 support operations, ensuring timely · ,courteous, · ,and effective resolution of incidents and requests · ...

We are seeking an experienced IT Support Manager to lead our support operations team in Boston. As a key member of our IT team you will provide technical guidance to help desk staff resolve customer issues efficiently while maintaining high-quality service standards. · ...

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime's software is used today in over 150,000 locations across 100+ countries by ...

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime's software is used today in over 150,000 locations across 100+ countries by ...

+Job summaryThe Desktop Support Manager oversees the day-to-day operations, staff performance, and service delivery of the Desktop Support team across sites. · ...

Manager, Desktop Support · Industry: Healthcare · Hybrid - 4 Days Onsite in Boston · Contract-To-Hire · Role Overview · This role is responsible for leading and optimizing frontline technology support services across multiple institutional locations. The Manager, End User Support ...

Contract to hire ideally · Position Summary · The Manager, Desktop Support oversees the day to day operations, staff performance, and service delivery of the Desktop Support team across different sites. This role ensures the reliable operation of end user technologies—including d ...

Breezeway's award-winning property operations and experience platform helps coordinate, communicate, and verify detailed work at properties. Powering over 55M property care tasks, Breezeway helps thousands of short-term rental managers and hospitality operators increase operation ...

Contract to hire ideally · Position Summary · The Manager, Desktop Support oversees the day to day operations, staff performance, and service delivery of the Desktop Support team across different sites. This role ensures the reliable operation of end user technologies—including d ...

This role is responsible for leading and optimizing frontline technology support services across multiple institutional locations. · The manager oversees daily operations for end-user devices and applications, manages a team of support professionals, and partners closely with inf ...

This role is responsible for leading and optimizing frontline technology support services across multiple institutional locations.The Manager, End User Support Services ensures dependable, secure, and responsive delivery of computing services for employees operating in clinical, ...

We are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn and grow.The Platinum Support Manager (PSM) manages a portfolio of Platinum accounts, · providing an optimal technical support experience for the customer ...

We are seeking a Senior Support Manager to lead our frontline support team. You will oversee all frontline support team members and ensure smooth queue operations. · ...

· Who we are · At Help Scout, we're on a mission to help businesses delight more customers. We've been on this journey since 2011, and today more than 10,000 companies use our platform to provide outstanding customer support. We've been fully remote from the beginning, and have ...

· Peabody Properties is hiring for a Portfolio Support Manager to join its property management team in Boston, MA and surrounding areas. · The Portfolio Support Manager provides flexible, hands-on management support across a regional portfolio. This role is designed to fill oper ...

· Join Eliot – A Place to Belong, Grow, and Inspire Change · At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives ...

+Job summary · The Manager, Desktop Support oversees the day‑to‑day operations, · staff performance, and service delivery of the Desktop · Support team across sites. · Qualifications · Supervise, · mentor, · and support a team of Desktop · Suport Technicians and generalists. · ...

The mission of the City of Boston Assessing Department is to accurately collect data, assess property at its full and fair cash value, · and provide prompt and courteous service to the public.Supervise staff. · Oversight day-to-day document processing. · Respond to constituent in ...

We are seeking an experienced Desktop Support Manager to lead end-user support operations within a large hospital environment. This role is responsible for managing the day-to-day desktop support function. · Manage and lead a team of desktop support technicians supporting hospita ...

Join Eliot – A Place to Belong, Grow, and Inspire Change · At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are ...

Role: Infra Support Manager · Location: Boston, MA(Day 1 onsite) · Duration: 6-12 months · Type: Contract · 15+ Years of strong experience with CentOS/Linux/Windows VM hosted on VMware ESXI. · Experience with cloud providers such as AWS, Azure, or Google Cloud Platform · Experien ...