Technical Support Representative - Pittsburgh, PA - Citynet

    Citynet
    Citynet Pittsburgh, PA

    4 days ago

    Description

    Technical Support Representative

    At Citynet, we listen to our customers.

    • We require a Technical Support Technician/CSR with excellent communication skills for our award-winning network operations center at Bridgeport WV.

    You will be responsible for answering incoming calls regarding new signups cancellations troubleshooting digital phone service business solutions making callbacks past due ACH return collections calls processing checks invoicing assigned tickets monitoring NetPulse alerts maintenance notifications network monitoring transport voice ticketing digital phone shipping global mailboxes midnight shift reports kitchen duties.




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