Manager, Control Center Training - New York - Brookfield Renewable

    Brookfield Renewable
    Brookfield Renewable New York

    3 days ago

    $140,000 - $150,000 (USD) per year
    Description
    Manager, Control Center Training & Procedures
    Location: TerraForm Power Remote Operation Center, Albany NY
    About Us
    TerraForm Power ("TERP"), a platform company of Brookfield, attracts high-performing individuals who are driven to make an impact in a fast-paced and collaborative environment. We offer unparalleled opportunities to lead and manage one of the largest renewable energy businesses with decades of history, while contributing to the global need for sustainable energy.
    The company is committed to employee development, encouraging curiosity, ownership, and continuous learning. You'll be empowered to take initiative, contribute ideas, and grow your career within a supportive and ambitious organization. This position will be based in remote.
    Job Summary
    The Control Center Training & Procedures Manager is responsible for building and continuously improving the Remote Operation Center's (ROC) operating procedures and training programs that enable safe, compliant, and efficient operations of renewable generation and battery energy storage systems (BESS). This role owns the governance of fault and outage procedures, change management, training curriculum, and operator qualification. The Manager will ensure desk operators understand and execute their responsibilities under NERC standards and ISO/RTO market rules, while maintaining operational excellence, compliance rigor, and high-quality incident response.
    This position partners closely with ROC leadership, Engineering, Asset Operations, Compliance, Cybersecurity, Trading/Commercial, and Field O&M to deliver resilient, standardized desk operations across the fleet.
    Responsibilities
    Procedure Governance & Change Management
    • Author, update, and standardize ROC operating procedures for wind, solar, and BESS, including:
      • Fault response, outage detection/triage, derates, alarms, abnormal conditions, and emergency operations.
      • Switching/tagging/lockout-tagout (LOTO) protocols in coordination with site O&M and grid operators.
      • BESS-specific procedures (state-of-charge management, thermal events, EMS/BMS fault handling, fire/life-safety interfaces).
    • Establish a formal Management of Change (MOC) program for procedure revisions, including stakeholder review, version control, approvals, and effective dates.
    • Maintain a central document repository (e.g., SharePoint) with clear taxonomy, searchability, and controlled access.
    • Drive alignment between ROC procedures and OEM manuals, site SOPs, engineering directives, SCADA/EMS functionality, and compliance requirements.
    Training, Qualification & Continuous Learning
    • Design and implement a competency-based training program for desk operators:
      • Onboarding, recurrent training, annual requalification, and delta training for procedural changes.
      • Scenario-based simulations for high-risk/low-frequency events (e.g., system black-start coordination, high-wind cut-out, BESS thermal runaways, solar inverter tripping, grid frequency excursions).
      • NERC and ISO/RTO role responsibilities (notifications, operating limits, telemetry/AGC, outage reporting).
    • Build and administer an LMS (or equivalent training records system) with learning paths, assessments, and objective rubrics.
    • Certify Operators for desk readiness; track individual competencies, corrective action plans, and proficiency trends.
    • Facilitate post-incident "just culture" learning reviews; incorporate outcomes into training and procedures.
    Compliance & Industry Standards
    • Work with Compliance to ensure operator practices align with applicable NERC standards, registered entity obligations, and documented responsibilities.
    • Work with Trading/Marketing, Engineering, and Operations to Translate ISO/RTO market and operational rules into desk-level procedures:
      • Real-time dispatch, telemetering, AGC participation, schedule adherence, curtailment/redispatch, outage submission (planned/forced), derates, ramp rates, ancillary services performance, and settlement-impacting actions.
    • Coordinate with Compliance for internal/external audits; provide records of training, procedures, O&P testing, drill logs, and evidence requests.
      • Act as the primary point of contact for training/procedure evidence during audits and mock audits, including preparation of narratives, samples, and interview prep for operators.
    • Support cyber-aware operations.
    Operational Excellence & Performance Management
    • Define and track KPIs for procedure adoption, training effectiveness, incident response quality, and compliance readiness:
      • Mean time to acknowledge (MTTA) and mean time to action (MTTA) for critical alarms.
      • Procedure adherence score, training assessment pass rates, rework/corrections, audit findings closure time.
      • Outage reporting accuracy/timeliness; ISO/RTO notification SLAs.
      • BESS operational safety metrics (thermal alarms handled per SOP, SOC management adherence).
    • Support root-cause analyses (RCAs) for significant events; Lead the training/procedure workstream of RCAs and track closure of corrective actions related to human performance, operating practices, and documentation.
    • Partner with Engineering and SCADA/OT to ensure procedures reflect system capabilities and constraints (EMS/AGC logic, controls, telemetry).
    Stakeholder & Field Coordination
    • Prepare and deliver high-quality communication (bulletins, playbooks, quick-reference guides) for operators and leadership.
    • Support emergency drills with ISO/RTOs and internal Incident Command, including cross-functional exercises.
    Required Qualifications
    • Bachelor's degree in Engineering, Operations Management, Energy Systems, or related field (or equivalent experience).
    • 7-10+ years in power system operations, renewable generation, BESS operations, or utility/ISO/RTO environments.
    • Direct experience creating and governing operating procedures and training programs for control center or plant operations.
    • Strong working knowledge of NERC standards relevant to ROC operations and ISO/RTO processes for real-time operations and outage reporting.
    • Familiarity with SCADA/EMS, historian systems, alarm management, and HMI workflows.
    • Demonstrated experience with incident response, RCAs, and MOC.
    • Excellent written communication, instructional design, and stakeholder engagement skills.
    • A strong personal commitment to continuous improvement
    • Value excellence in safety and environmental performance
    • Supports a 24/7 control center; may require off-hours availability for major events, drills, or rollouts.
    • Occasional travel (≤20%) for site visits, ISO/RTO meetings, audits, and training delivery.
    Preferred
    • NERC System Operator certification or utility operator certification (or equivalent exposure to operator qualification programs).
    • Experience with PJM certification process
    • Experience with battery energy storage operations and OEM/BMS/EMS intricacies.
    • Background in wind turbine controls (curtailment modes, high wind ride-through) and solar inverter/plant controller operations.
    • Experience with LMS administration, simulation platforms, and competency frameworks.
    • Understanding of cyber/OT practices in a control center environment (secure access, change management, evidence logging).
    Compensation: $140,000-$150,000 USD, bonus eligible
    Equal Opportunity Employer
  • Work in company

    Manager, Control Center Training

    Only for registered members

    The Control Center Training & Procedures Manager is responsible for building and continuously improving the Remote Operation Center's (ROC) operating procedures and training programs that enable safe, compliant, and efficient operations of renewable generation and battery energy ...

    New York $140,000 - $150,000 (USD)

    1 month ago

  • Work in company Remote job

    Manager, Control Center Training

    Only for registered members

    The Control Center Training & Procedures Manager is responsible for building and continuously improving the Remote Operation Center's (ROC) operating procedures and training programs that enable safe, compliant, and efficient operations of renewable generation and battery energy ...

    New York, NY

    1 month ago

  • Work in company

    Training Center Manager

    Only for registered members

    +We are seeking a Training Center Manager to be responsible for supporting the training and coaching of our Baker and Caker Trainees.This candidate will be responsible for the effective training of all Bakers and Cakers, following Paris Baguette protocols and standardized trainin ...

    Moonachie

    1 month ago

  • Work in company

    Training Center Manager

    Only for registered members

    Job Title: Senior Manager of Training Center Operations · With a projected 1,000 cafes in the United States by 2030, · Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the · world. Our vision is to reestablish the neighborhood bakery café as the heart · o ...

    W Commercial Ave, Moonachie, NJ , USA $60,000 - $105,000 (USD) per year

    1 week ago

  • Work in company

    Instructor, The Learning Center Central Operations Training

    Only for registered members

    Come join us at Con Edison as an Instructor where you'll play a key role in shaping a skilled motivated workforce. · ...

    New York

    1 month ago

  • Work in company

    Training Center Manager

    Only for registered members

    We are seeking a Training Center Manager to be responsible for supporting the training and coaching of our Baker and Caker Trainees. · Facilitate training for new and existing bakers and cakers through Paris Baguette's structured training program. · ...

    Moonachie, NJ

    1 month ago

  • Work in company

    Training Center Manager

    Only for registered members

    We are seeking a Training Center Manager to support the training and coaching of our Baker and Caker Trainees. This candidate will facilitate training through Paris Baguette's structured program, conduct needs assessments, provide ongoing coaching, create training plans, collabor ...

    Moonachie, NJ

    1 month ago

  • Work in company

    Instructor, The Learning Center Central Operations Training

    Only for registered members

    We are seeking an Instructor to join our team at Con Edison. As an Instructor, you will design and deliver impactful training programs that drive technical excellence, safety, productivity, and customer focus. You will lead the development of digital learning tools and collaborat ...

    New York, NY

    1 month ago

  • Work in company

    Instructor, The Learning Center Central Operations Training

    Only for registered members

    Come join us at Con Edison as an Instructor where you'll play a key role in shaping a skilled motivated workforce. · ...

    New York Full time

    1 month ago

  • Work in company

    Center Manager in Training

    Only for registered members

    +The Center Manager In Training will be assigned to one or more Centers during the CMIT training period. This position will learn full center P&L responsibility; how to identify, attract, and develop talent to consistently deliver Key Performance Indicators while growing the busi ...

    Bronx, NY

    1 month ago

  • Work in company

    Instructor, The Learning Center Central Operations Training

    Only for registered members

    Come join us at Con Edison as an Instructor where you'll play a key role in shaping a skilled, motivated workforce. · ...

    Long Island City, NY

    1 month ago

  • Work in company

    Senior Manager of Training Center Operations

    Only for registered members

    Job Title: Senior Manager of Training Center Operations · With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the ...

    Moonachie, NJ

    1 week ago

  • Work in company

    Senior Manager of Training Center Operations

    Only for registered members

    Job Title: Senior Manager of Training Center Operations · With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the ...

    Moonachie

    1 week ago

  • Work in company

    Senior Manager of Training Center Operations

    Only for registered members

    Job Title: Senior Manager of Training Center Operations · With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the ...

    Moonachie, NJ

    1 week ago

  • Duties Description · Creedmoor Psychiatric Center (CPC) is recruiting a Training Specialist 1 Mental Hygiene to develop and present training programs to improve the on-the-job knowledge, skills, and abilities of facility staff. Candidates from outside or within State Service can ...

    New York $66,951 - $85,138 (USD)

    1 week ago

  • We are recruiting a Training Specialist to lead the development of training programs to improve the on-the-job knowledge skills and abilities of facility staff. · Leading the planning organization and delivery of agency training;Overseeing the development of curricula by lower le ...

    New York

    1 month ago

  • We recognize the importance of continuous professional development for all our professionals. · Perform code reviews. · Create documentation. · ...

    New York, NY

    1 month ago

  • Work in company

    Training Specialist, Patient Access Center

    Only for registered members

    · Nuestros miembros del equipo son el corazón de lo que nos hace mejores. · A Hackensack Meridian Health ayudamos a nuestros pacientes a vivir mejor, vidas más saludables — y ayudamos uno al otro para triunfar. Con una cultura arraigada en la conexión y colaboración, nuestros e ...

    Edison Full time

    1 month ago

  • Work in company

    Training Specialist, Patient Access Center

    Only for registered members

    The Contact Center Training Specialist ensures outstanding service to our patients by developing and delivering all training programs for the Patient Access Center including customer service skills, policies and procedures and all relevant systems and platforms. · ...

    Edison, NJ

    1 month ago

  • Work in company

    training specialist, patient access center

    Only for registered members

    We help our patients live better, healthier lives — and we help one another to succeed. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. · The Contact Center Training Specialist ensures outstanding ...

    Edison

    1 month ago

  • Work in company

    Training Specialist, Patient Access Center

    Only for registered members

    The Contact Center Training Specialist ensures outstanding service to our patients by developing and delivering all training programs for the Patient Access Center including customer service skills,policies and procedures and all relevant systems and platforms.This role will serv ...

    Edison

    1 month ago

Jobs
>
New York City