Customer Service Agent - Egg Harbor Twp, United States - PrimeFlight Aviation Services

PrimeFlight Aviation Services Egg Harbor Twp, United States

1 week ago

Description

INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you

Perks of the job:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid time off
Growth potential

*Part-time benefits could vary

WHY WORK FOR PRIMEFLIGHT?

We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression
Enjoy a competitive pay scale

ABOUT US

We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry

Job Description

Our Customer Service Agent plays a vital role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. Customer Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. Additionally, you will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence.

WHAT IT'S LIKE TO WORK AS A CUSTOMER SERVICE AGENT

You like working as a team, toward a common goal
Enjoy working with internal and external customers worldwide
Greet and assist passengers at the airport with check-in, boarding, and general inquiries
Provide accurate information on flight schedules, gate assignments, and airport services
Handle passenger check-in and baggage processing efficiently and courteously
Assist passengers with self-service kiosks and online check-in procedures
Resolve customer issues and complaints in a professional and timely manner
Offer assistance to passengers with special needs, including unaccompanied minors and travelers with disabilities
Make announcements and keep passengers informed about flight changes and boarding times
You have a great attention to detail
Willing to go that extra mile
You enjoy working with a team or individually to accomplish your tasks
Like to build long term relationships with your customers
Physical activity may include:
Stand and walk for extended periods of time
Ability to lift 70 pounds or more
Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

Qualifications

Minimum age of 18 years old
1 year of customer service experience
Comfortable working with computers, mobile devices, and tablets
Ability to pass a drug screen
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

Looking for Real Estate Agents

1 week ago

Emergent Marketing Agency Egg Harbor Township, United States

Are you a passionate and driven real estate agent looking for more than just a typical brokerage? · Pro Agent Realty is seeking ambitious real estate professionals to join our team. Our mission is to provide our clients with an unmatched level of personalized service and expertis ...
Hotel Front Desk Agent

1 week ago

Plaza Hotel on the Pike Egg Harbor Township, United States

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and ame ...
Front Desk Agent

1 week ago

Homewood Suites Egg Harbor Township Egg Harbor Township, United States

Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
front desk agent

1 week ago

Aimbridge Hospitality Egg Harbor Twp, NJ, United States

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
Front Desk Agent

1 week ago

Homewood Suites Egg Harbor Township Egg Harbor Twp, United States

Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
Sr. Software Developer

1 week ago

General Dynamics Information Technology Egg Harbor Twp, United States

Req ID: RQ174271 · Type of Requisition: Regular · Clearance Level Must Be Able to Obtain: None · Job Family: Software Development · Skills: · C++ Programming Language,Java,Software Development · Experience: · 10 + years of related experience · US Citizenship Required: · Yes · Job ...
Sr. Software Developer

1 week ago

General Dynamics Information Technology Egg Harbor Twp, United States

Software Developer SeniorGDIT has an opening for the position of Software Developer Sr. Work Location: Egg Harbor Township, NJ Must be clearable for a position of public trust and standard background investigation checkWe are GDIT. The people supporting some of the most complex g ...
Systems Engineer Sr

1 day ago

General Dynamics Information Technology Egg Harbor Twp, United States

Systems Engineer SeniorGDIT has an opening for the position of Systems Engineer Sr Must be clearable for a position of public trust and standard background investigation checkWe are GDIT. The people supporting some of the most complex government, defense, and intelligence project ...
Front Desk Agent

1 week ago

Aimbridge Hospitality Egg Harbor Twp, United States

Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
Systems Engineer Sr

1 week ago

General Dynamics Information Technology Egg Harbor Twp, United States

Systems Engineer Senior · GDIT has an opening for the position of Systems Engineer Sr · Must be clearable for a position of public trust and standard background investigation check · We are GDIT. The people supporting some of the most complex government, defense, and intellig ...
Systems Engineer Sr

1 week ago

General Dynamics Egg Harbor Twp, United States

Responsibilities for this Position · Location: USA NJ Egg Harbor Township - 600 Aviation Blvd (NJS014) · Full Part/Time: Full time · Job Req: RQ174236 · Type of Requisition: · Regular · Clearance Level Must Currently Possess: · None · Clearance Level Must Be Able to Ob ...
Front Desk Agent

4 days ago

Aimbridge Hospitality Egg Harbor Twp, United States

Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
Front Desk Agent

1 week ago

Aimbridge Hospitality Egg Harbor Twp, United States

Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
Systems Engineer Sr

1 week ago

General Dynamics Egg Harbor Twp, United States

Responsibilities for this Position · Location: USA NJ Egg Harbor Township - 600 Aviation Blvd (NJS014) · Full Part/Time: Full time · Job Req: RQ174236 · Type of Requisition: · Regular · Clearance Level Must Currently Possess: · None · Clearance Level Must Be Able to Ob ...
Chief Engineer

1 week ago

Residence Inn Egg Harbor Township Egg Harbor Twp, United States

Job Summary: · The Chief Engineer is responsible for ensuring proper operations maintenance service and repair of all equipment while supporting the Aimbridge Hospitality goals of guest satisfaction cost control and profitability. He/she is also responsible for overseeing and pa ...
Night Auditor

1 week ago

Homewood Suites Egg Harbor Township Egg Harbor Twp, United States

Job Summary: · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations prepari ...
Night Auditor

4 days ago

Aimbridge Hospitality Egg Harbor Twp, United States

Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...
Night Auditor

6 days ago

Aimbridge Hospitality Egg Harbor Twp, United States

Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...
Night Auditor

1 week ago

Aimbridge Hospitality Egg Harbor Twp, United States

Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...
Night Auditor

1 week ago

Aimbridge Hospitality Egg Harbor Twp, United States

Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...