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Customer Service Rep 18 Start Next Week - Honolulu, United States - TEKsystems
Description
Job Description
Job DescriptionDescription:
Provide Customer Service excellence in the processing of all orders to all internal & external
customers, in support with the Sales Department.
ESSENTIAL FUNCTIONS:
o Enter and process all incoming orders via phone, email & fax.
. Mailing and Shipping of on-line orders.
o Process complaints, claims, credits, research and reconcile discrepancies through
traceability of products.
. Sales calls to accounts, reports, print invoices and end of day totals.
o Be in compliance and adherence of our GMP Food Safety Program.
OTHER FUNGTIONS:
Regular attendance in conformance with the standards is essential to the successful
performance of this position. Associates with irregular attendance will be subject to
disciplinary action, up to and including termination of employment.
Due to the cyclical nature of our industry, associates may be required to work varying
schedules to reflect the business needs of the Company. ln addition, attendance at all
scheduled training sessions and meetings is required.
Upon employment, all associates are required to fully comply with HPC Foods, Ltd rules and
regulations for the safe and effective operation of our facilities. Associates who violate
Company rules and regulations will be subject to disciplinary action, up to and including
termination of employment.
Skills:
Customer service, Customer support, Call center, Service, Customer service oriented, Customer service call center, invoicing, billing customer service
Top Skills Details:
Customer service,Customer support,Call center,Service,Customer service oriented
Additional Skills & Qualifications:
Education
High School Graduate or GED required
Experience
. Experience in an office environment of multi-tasking & heavy phone calls, typing and 10
key by touch.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
