Jobs
>
Cleveland

    Team Lead - Cleveland, United States - Adrenaline Monkey

    Adrenaline Monkey
    Adrenaline Monkey Cleveland, United States

    1 month ago

    Show more Collapse job
    Default job background
    Description
    Job Description

    Job Description


    Supervisor Duties:
    Directs and supervises up to 30 part-time personnel (hands-on).
    Supervisory duties include training, documenting performance, counseling, and commanding personnel on performance, and completing annual performance reviews.
    Administers and adheres to all facility policies.

    Essential Duties:
    Plans, leads, and maintains all day-to-day business operations of the facility.
    Opens and closes the building. Serves as supervisor on duty.

    Works in conjunction with the General Manager to develop competent and productive staff by planning, organizing, and implementing employee training with a strong emphasis on safety, quality customer service, and business development.

    Actively promotes and trains on the safety and security of staff, offices, front counter, point of sale system, and all equipment and supplies.

    Effectively handles a variety of customer situations and is responsible for maintaining excellent customer and employee relations.
    Responds promptly to customer inquiries, and handles and resolves customer complaints in an appropriate manner.

    Maintains records and makes periodic reports as directed, including attendance reports, program reports, accident reports, monthly program reports, and personnel evaluations.

    Attracts potential customers by answering product and service questions and suggesting information about other products and services available throughout the facility.

    Ensures that all monies collected are handled according to facility policies and practices.
    Responsible for internal controls including the prompt processing of all daily receipts (including closing parties and events).
    Proactively develops additional business by soliciting and securing group sales and corporate events. Examples of clients may include day camps, churches, schools, athletic teams, service organizations, and corporate events.
    Works as part of a larger supervisory team to promote the business and all programs at the facility.
    Assists other staff in the facility with special events.

    Some examples may include but are not limited to After-Proms, sports team building, and corporate team building events; and participates in the planning, organizing, promotion, and evaluation of the events.

    Maintains all equipment. Ensures safety and proper training of staff attendants and participants.
    Maintains a culture of providing excellent customer service and ensures consistency across all facilities and programs.

    Responds tactfully and in a timely fashion to inquiries and problems in person, by email, phone, and mail providing helpful information and explanations in line with facility policies and procedures.

    Thoughtfully handles confrontational or stressful interactions.
    Performs other duties and special assignments as directed.
    Consistently demonstrates high ethical standards, good communication, and a professional appearance.
    Complies with facility and rules and regulations, policies, and procedures.

    #J-18808-Ljbffr

    We have other current jobs related to this field that you can find below

  • University Hospitals

    Team Lead Receptionist

    6 days ago

    University Hospitals Cleveland, United States

    Provides services to patients and visitors at a reception desk. Provides directions, answers patient information calls, and provides general customer service to all customers. Provides support to supervisor with scheduling, Kronos timekeeping, orderi Team Lead, Receptionist, Lead ...

  • E V Bishoff Company

    Construction Team Lead

    5 days ago

    E V Bishoff Company Cleveland, United States

    Job Description · Job DescriptionDescription:The Construction Manager is responsible for the smooth and efficient operation of the T-alts, model creations and assigned cap x projects. This is a fast paced and detail orientated position that keeps the work moving and the office fu ...

  • E V Bishoff Company

    Construction Team Lead

    1 week ago

    E V Bishoff Company Cleveland, United States

    Job Description · Job DescriptionDescription:The Construction Manager is responsible for the smooth and efficient operation of the T-alts, model creations and assigned cap x projects. This is a fast paced and detail orientated position that keeps the work moving and the office fu ...

  • Goodwill Industries of Gr. Cleveland & East Central Ohio

    Retail Team Lead/Shift Manager

    1 week ago

    Goodwill Industries of Gr. Cleveland & East Central Ohio Cleveland, United States

    Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a full-time Store Team Lead/Shift Manager for their East Cleveland Outlet Store. · Do you have a little leadership experience and want the opportunity to further your career in an entry-level retail store mana ...

  • Amsdell Companies

    Call Center Team Lead

    6 days ago

    Amsdell Companies Cleveland, United States

    Job Description · Job DescriptionCleveland Based Amsdell Companies/Compass Self-Storage is a growing self-storage company with 104 locations in 14 states under the Compass Self Storage banner and is searching for a Call Center Team Lead. This role is full time and will be based o ...

  • Applied Industrial Technologies

    Accounts Payable Team Lead

    3 days ago

    Applied Industrial Technologies Cleveland, United States

    Position Overview · At Applied, we are proud of our rich heritage built on a strong foundation of quality brands, comprehensive solutions, dedicated customer service, sound ethics and a commitment to our Core Values of Integrity, Respect, Customer Focus, Commitment to Excellence ...

  • Cleveland Clinic

    Environmental Services Team Lead

    1 week ago

    Cleveland Clinic Cleveland, United States

    Serves as team leader of assigned function while also performing the duties of an Environmental Service Worker.Address: 9500 Euclid Ave, Cleveland, OHExceptional care is a team effort. Even if you've never considered healthcare as a next step, you'll find there are many paths to ...

  • Highspeed Staffing

    Design Team Lead/ Interior Designer

    4 weeks ago

    Highspeed Staffing Cleveland, United States

    Job Description · Job DescriptionPosition: Design Team Lead/ Interior Designer · Location Cleveland, OH · Duration: Fulltime Permanent · Salary: DOE · Must haves: · Minimum 8 years in design · Experience managing reports or in a lead/mentor role. · comfortable with fully onsite. ...

  • Goodwill Industries of Gr. Cleveland & East Central Ohio

    Retail Team Lead/Shift Manager

    5 days ago

    Goodwill Industries of Gr. Cleveland & East Central Ohio Cleveland, United States

    Job Description · Job DescriptionGoodwill Industries of Greater Cleveland & East Central Ohio is hiring a full-time Store Team Lead/Shift Manager for their East Cleveland Outlet Store. · Do you have a little leadership experience and want the opportunity to further your career in ...

  • Clagam Global Solutions LLC

    Design Team Lead/ INTERIOR DESIGNER

    4 weeks ago

    Clagam Global Solutions LLC Cleveland, United States

    Job Description · Job DescriptionPosition: Design Lead · Location: Cleveland, OH · Salary: $65,000 - $70,000 · Must-Haves: · Minimum 8 years in design · Experience managing reports or in a lead/mentor role · Comfortable with fully onsite work · Commercial project experience · Qua ...

  • Apex Systems

    Data Team Lead

    3 weeks ago

    Apex Systems Cleveland, United States

    Job#: · Job Description: · Overview: The Team Lead of Data Analytics will be responsible for liaising between organizational stakeholders for a data analytics project. This role involves facilitating communication and fostering collaboration among different departments to ensure ...

  • Hero Homes Group - eXp Realty LLC

    Real Estate Sales Agent Team Lead

    2 days ago

    Hero Homes Group - eXp Realty LLC Cleveland, United States

    Job Description · Job DescriptionReal Estate Agent Team Lead - East TN · As we continue to expand, we're looking for a seasoned Real Estate Agent to join us as a squad leader. In this role, you'll guide a team of agents, offer training and support, and develop effective sales str ...

  • Blue Moon Estate Sales of Cleveland Metro

    Team Lead

    1 week ago

    Blue Moon Estate Sales of Cleveland Metro Beachwood, United States

    Team Lead / Field Manager · Cleveland Metro Area · Here at Blue Moon Estate Sales, we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion ...

  • Amsdell Companies

    Call Center Team Lead

    2 weeks ago

    Amsdell Companies Cleveland, United States

    Job Description Job Description Cleveland Based Amsdell Companies/Compass Self-Storage is a growing self-storage company with 104 locations in 14 states under the Compass Self Storage banner and is searching for a Call Center Team Lead. This role is full time and will be based ou ...

  • ConsultNet

    Project Manager Team Lead

    3 weeks ago

    ConsultNet Cleveland, United States Permanent

    Project Manager Team Lead · Cleveland, Ohio · Direct Hire · Salary: $110-140k a year · Job Description: · The Team Lead Project Manager will have overall responsibility of ensuring contract performance; this involves monitoring and ensuring compliance to safety standards and pol ...

  • Cleveland Clinic

    Environmental Services Team Lead

    3 weeks ago

    Cleveland Clinic Cleveland, United States

    Serves as team leader of assigned function while also performing the duties of an Environmental Service Worker.Address: 9500 Euclid Ave, Cleveland, OHExceptional care is a team effort. Even if you've never considered healthcare as a next step, you'll find there are many paths to ...

  • Blue Moon Estate Sales

    Team Lead

    1 week ago

    Blue Moon Estate Sales Beachwood, United States

    Team Lead / Field Manager · Cleveland Metro Area · Here at Blue Moon Estate Sales, we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passio ...

  • Ohiox

    Software Engineering Team Lead

    3 weeks ago

    Ohiox Cleveland, United States

    Interested in joining one of Cleveland's fastest growing SaaS startup companies? · Excited to contribute to our AI service? · Then we have an excellent opportunity for you · CHAMPtitles mission is to become the world leader in movable asset registries. We are accomplishing this ...

  • Champ Titles

    Software Engineering Team Lead

    3 weeks ago

    Champ Titles Cleveland, United States

    Interested in joining one of Cleveland's fastest growing SaaS startup companies? · Excited to contribute to our AI service? · Then we have an excellent opportunity for you · CHAMPtitles mission is to become the world leader in movable asset registries. We are accomplishing this ...

  • Allegiance Staffing

    3rd Shift Team Lead- Forest City, NC

    3 weeks ago

    Allegiance Staffing Forest City, United States

    Job Description · Job DescriptionNOW HIRING TEAM LEADS-3RD SHIFT- FOREST CITY · Shifts Available: 12-hour Shift- 2/2/3 Schedule3rd Shift Detail: (12hrs) 7pm to 7am · Pay Rate: $24-26/hr · JOB RESPONSIBILITIES: Lead by example, with a positive outlook, through practice and work h ...