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    Automation Application Engineer - Morrisville, United States - SCHUNK Intec Inc

    SCHUNK Intec Inc
    SCHUNK Intec Inc Morrisville, United States

    2 weeks ago

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    Description
    Job Description


    Job Description Description:
    About


    SCHUNK INTEC:
    SCHUNK INTEC is a leading global provider of high-precision gripping systems and clamping technology solutions for industrial automation.

    With a commitment to innovation, quality, and customer satisfaction, SCHUNK INTEC serves a diverse range of industries including automotive, aerospace, electronics, and more.

    Our cutting-edge products and solutions contribute to the efficiency and productivity of our clients' operations worldwide

    Requirements:

    The Application Engineer position is responsible for supporting sales process of our robotic tooling and industrial automation product lines, utilizing strong communication skills with our customers and other partners in the manufacturing space.

    This responsibility includes technical support before, during, and after the sales process with a focus on how to apply and use SCHUNK components, as well as selecting, sizing, concepting, quoting appropriate products that align with customer needs.

    The candidate will interact with inter-company departments and customers frequently to maintain a high level of customer satisfaction.

    What You Will Do:
    Develop and prepare customer quotes for specialty components
    Review customer specifications and/ or review customer parts
    Interpret drawings and other customer documents
    Develop customer design specifications
    Coordinate development of design drawings with customer and SCHUNK Design Engineering team
    Follow-up on prototype product design and application issues with customer, making required changes to final design to meet customer requirements and quality standards
    Preparing and delivering quotes and sales orders to customer
    Track and follow up on quotes and sales orders with customers and potential customers
    Develop a design and production schedule that meets customer and SCHUNK business requirements, coordinating design, production and delivery with appropriate SCHUNK teams and facilities
    Track and follow-up on sales order progress through and including ensuring product delivery and customer satisfaction, making adjustments to production and/or delivery schedule when required to meet customer and SCHUNK business requirements
    Provide technical service and training presentations to customers and representatives relating to SCHUNK component's use, operation and maintenance
    Provide customer support by phone, email and some on customer site
    May enter customer quotes and sales orders into SAP, tracking the order process and follow up through delivery of the product
    Perform duties of the Technical Specialist and Customer Service Representative (CSR) when necessary to meet business and customer needs
    Four-year graduating students with a technical background in robotics, mechatronics, mechanical or electrical engineering are encouraged to apply.

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