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    Program Specialist - Raleigh, United States - Spectraforce Technologies

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    Description
    Title: Program Specialist (Social Worker) 1

    Duration: 12 months

    Job Type - Remote 100%

    Shift: 8a - 5p M-F

    9a - 6p Saturdays (alternating - approximately every other weekend)

    ***includes holidays

    Job Overview:
    • Healthy Opportunities (HOP) Eligibility & Enrollments, Benefits Eligibility Screenings, Cold Calls, Assistance in phone queue
    • Conduct screening and risk assessment interventions per program guidelines.
    • Assist with non medical aspects of the member's care, including referrals to community resources.
    Job Responsibilities:
    • Identify special needs members through the completion of health screens and other resources
    • Work with community outreach/member advocates to coordinate member care Educate providers and community resources on program components and available support services
    • Educate members with special needs to foster compliance with program and positively impact outcomes
    • Develop and modify care plans in conjunction with member, member's family and managing physician
    • Development of plan specific literature and education materials in conjunction with medical director and corporate oversight
    Education::

    Bachelor's degree in Social Work, Nursing, Health, Behavioral Science or Equivalent Experience.

    Required Skills/Experience:

    Preferred Skills/ Experience:

    1.
    Proficient with excel/word
    1.

    2.
    Experienced MSW/SW in a healthcare/community setting
    2.

    3.
    Community work, experience with closing SDoH needs
    3.

    Education Requirement:
    MSW/BSW
    Education Preferred:
    MSW

    Software Skills Required:
    Excel, Word

    Required Certifications:
    N/A
    Required Testing:
    N/A


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