Customer Service Representative - Milwaukee
1 month ago

Job summary
Enter sales orders accurately into the system Verify insurance information and ensure proper documentation for billing Review prescriptions and supporting chart notes to confirm compliance for billing purposes Follow up with physicians to obtain missing documentation Provide direct client interaction and exceptional customer service Handle OTC sales of soft goods and accessories Dispense medical equipment and soft goods billed to insurance (e.g., walkers, bath safety items, mobility aids, orthopedic supports) Educate patients on proper use of all dispensed items Unpack shipments (including palletized deliveries); must be able to lift up to 35 lbs Perform basic assembly of equipment Enter patient demographic data accurately Participate in on-call rotationJob description
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