Appliance Service Diagnostic Specialist - Pittsburgh
2 days ago

Job Summary
Don's appliances is seeking an Appliance Service Diagnostic Specialist who will be responsible for reviewing service history, prior invoices, error codes, and customer-reported symptoms before a technician is dispatched.
Responsibilities
- Review service invoices before and after service visits,
- Analyze customer complaints and historical data to identify likely failure points,
- Recommend probable parts required for the service visit based on symptoms and model-specific issues,
Job description
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