Appliance Service Diagnostic Specialist - Pittsburgh

Only for registered members Pittsburgh, United States

2 days ago

Default job background
Full time

Job Summary

Don's appliances is seeking an Appliance Service Diagnostic Specialist who will be responsible for reviewing service history, prior invoices, error codes, and customer-reported symptoms before a technician is dispatched.

Responsibilities

  • Review service invoices before and after service visits,
  • Analyze customer complaints and historical data to identify likely failure points,
  • Recommend probable parts required for the service visit based on symptoms and model-specific issues,

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