Telecommunication Technologist - Kalispell, MT, United States - SPECTRUM

Description

Responsible for troubleshooting, support and maintenance of network elements and connections required to support Charter's revenue generating networks.

Work to provide enterprise-wide tiered support on Voice, Internet, Video, Core distribution, Spectrum Enterprise, and access network elements and connections as needed.

Under moderate supervision, responsible for the delivery of high quality off-air, satellite, and digital transport signals to the outside plant (point of demarcation from ISP facilities) utilizing, maintaining and installing a variety of optical and electrical interfaces including but not limited to coaxial cable, fiber optic transmission, and Ethernet cable.

Includes the installation, construction, operation and break-fix remediation, with root cause analysis of all equipment, including Critical Infrastructure, associated with the Headend (HE) and data centers.

On-call rotation required.
Monitor services for quality delivery assurance.
Operate and understand ISP test equipment to verify optimum performance is being achieved
Maintain awareness of network activities affecting local elements.
Perform troubleshooting and assist with network resolution.
Install, configure, and operate legacy or new headend equipment.

Install Ethernet cabling - follow proper engineering practices for the preparation, routing and termination of CAT 5 and/or CAT 6 cabling and RFC Testing.

Install coaxial cabling - follow proper engineering practices for the preparation, routing and termination of coax and mini-coax applications.

Install fiber cabling - follow proper engineering practices for the preparation, routing and termination of various types of fiber connectors in both multi-mode and single mode applications.

Install, align and troubleshoot earth station feed assemblies, if applicable.
Install, maintain, and perform testing and required documentation of emergency alert systems.
Adhere to industry specific local, state, and federal regulations, as applicable.

Perform HE and facility inspections; Ensure all cabling, equipment installation, power and cooling is in compliance with corporate standards.

Perform all daily, weekly, monthly and quarterly testing and logging as outlined by ISP Playbook.

Not limited to performing analog and digital channel level measurement and quality testing, testing equipment and quality of signal throughout the network.

Develops and implements network enhancements.
Support testing of backup power systems - to include generators, (UPS) uninterruptible power supplies and DC plant.
Able to use advanced troubleshooting tools and software packages.
Work on projects / systems / issues of moderate to medium complexity surrounding network planning, configuration and optimization.
Know, understand and follow company policies.
Bachelor's degree in Electronics/Technology or Sciences or equivalent work experience preferred
Valid Certifications from the Society of Cable Telecommunication Engineers (SCTE) BTS and BDS which will be required to be obtained within 6 months from date of employment for all external candidates and internal candidates outside of Network Operations
Minimum of four (4) years of headend technician or electronics / network implementation work experience
Must be able to work the following shift: Monday - Friday 8:00AM to 5:00PM
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to use personal computer, software applications, handheld communication devices and applications
Ability to work with small components and wires to make cable connections within tight spaces by bending, reaching and twisting
Ability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment)
Ability to operate appropriate computer or test equipment associated with position
Knowledge of Hybrid Fiber Coax (HFC) and DOCSIS/CMTS
Knowledge of Video Networking, IP and DOCSIS
Knowledge of optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter)
Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool belts
Basic understanding of video networking, IP networking, DOCSIS, SDV, VOD, and linear
Knowledge of Hybrid Fiber Coax and DOCSIS/CMTS
Knowledge of Microwave CARS band and IP transport radios and their performance
Valid certifications pertaining to critical facility infrastructure and Optical Transport
Work and travel in inclement weather
Work all hours' day or night
Work performed near power facilities and electricity
individually or with assistance

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.

When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.

EOE, including disability/vets.