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    Bus Operator - Durham, United States - RATP Dev USA

    RATP Dev USA
    RATP Dev USA Durham, United States

    1 week ago

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    Description


    Essential Functions/Process Responsibilities include the following: other duties may be assigned as necessary:
    • Operate transit buses safely on prescribed routes as directed. Conduct pre and post trip vehicle inspections and document on appropriate forms.
    • Collects/records bus fares, and transfers in accordance with GoDurham Transit procedures.
    • Promote exemplary customer service of GoDurham by providing safe, courteous, and dependable service while transporting customers.
    • Input information into computer-based equipment such as Automated Vehicle Locator (AVL) Automatic Passenger Counter (APC), fare-box and destination displays (requires touch key entering) as technology exists.
    • Able to read and interpret maps and complex schedules and provide route and schedule information to transit customers.
    • Assist in the boarding of disable customers who require the aid of accessible vehicles (wheelchairs/scooters) for the purpose of mobility. Involves bending, stooping and twisting while securing belts and straps to ensure the patron and vehicle is tied down in a manner that ensures a safe ride (Ability to push pull wheelchair patrons).
    • Operate two-way bus radio system in accordance with the GoDurham established policies and procedures and the Federal Communication Commission (FCC).
    • Announce major streets, stops and destinations per ADA regulations.
    • Adhere to the uniform application of the Labor Agreement, Performance Code, Safety Procedures and Operational Bulletins.
    • Requires prolong sitting while driving/operating transit bus. Includes reaching above head to adjust mirrors and destination signs during pre-trip inspections
    Requirements
    • Driver's history report from Department of Motor Vehicles (DMV), documenting driving record for past three to five years.
    • Must be at least 18 years of age. Five years of experience in the operation of a motor vehicle preferred.
    • Effective oral and written communication skills, with the ability to effectively communicate with employees at all levels of the organization and the general public.
    • Comprehensive knowledge of GoDurham policies.
    • Ability to problem-solve under stressful conditions and tight timelines.
    • Ability to establish and maintain effective working relationships with a diverse population.
    • Ability to effectively manage and resolve customer conflicts.
    • Ability to work in a "Team" focused environment and assist other "Team" members achieve their objectives.
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