Director of Food And Beverage - San Francisco - Fairmont San Francisco

    Fairmont San Francisco
    Fairmont San Francisco San Francisco

    18 hours ago

    Description

    As Director, Food & Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.

    What you will be doing:

    • Inspire and drive innovative experiences and activations, menus and concepts, creating a destination of choice for both Hotel and external guest
    • Participate as a Senior Leader in hotel wide strategic decision
    • Lead and manage the day-to-day operations of the Food & Beverage Division ensuring all luxury service standards are followed
    • Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profit
    • Lead and support all Food & Beverage departments in the achievement of their financial and operational target
    • Prepare annual budgets and administer in a fiscally responsible manner
    • Implement effective control of food, beverage, labor and operating expenses throughout the F&B division
    • Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
    • Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service a
    • swell as increase volumes and profit
    • Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth
    • Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas
    • Handle all guest complaints in the food and beverage division
    • Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability
    • Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment
    • Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
    • Oversee the selection, training and development of all Heartists to ensure timely recruitment and career growth
    • Develop a high performing F&B Leadership Team and be invested in their growth
    • Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve
    • Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
    • Follow department policies, procedures and service standard
    • Follow all safety policies
    • Other duties as assigned

    Qualifications

    • Previous Food & Beverage experience in a senior leadership role required
    • Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities
    • Experience in a Forbes 5* environment preferred but not essential
    • Experience in a union environment preferred
    • Computer literate in Microsoft Windows applications required
    • University/College degree in a related discipline
    • Strong interpersonal and problem-solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast-paced environment
    • Ability to work cohesively as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    • Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
    • Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revina
    • Excellent communication and organizational skills
    • Entrepreneurial mindset with strong interpersonal and problem-solving abilities

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