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    Director of Accounts - Portland, United States - Tive Inc

    Tive Inc
    Tive Inc Portland, United States

    18 hours ago

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    Description

    ABOUT US
    Watson is a research-driven creative studio that specializes in helping challenger brands achieve strategic growth.

    We provide strategic planning, branding, creative and campaign 360 stewardship to a diverse range of industries, including cultural institutions, consumer brands and progressive nonprofits.

    Although we are primarily remote, the agency is based in Portland, Oregon, with offices in San Francisco and Bend, Oregon.

    We're designers, writers, parents, mentors, musicians, marketers, volunteers, programmers, filmmakers, MBA's, and dreamers. For us, design is a passion, a sport, and an obsession.


    OUR IDEAL CANDIDATE
    The Director of Accounts leads teams and manages client relationships. You will supervise Account Managers and Project Managers, while also handling a few accounts yourself.

    Collaborate closely with the agency's executive team to craft account strategies, explore new business prospects, and ensure successful project delivery.

    Specifically for this role, we seek a candidate with substantial experience at agencies, ideally one of those experiences similar in size and services to ours.

    As mentioned above, we will expect you to still manage a few accounts. As a senior level client partner, you're acting as a "Fractional CMO" for their business.

    Understanding client needs, defining solutions, advocating for the client and brand during the creative process are all part of your responsibility.


    YOUR RESPONSIBILITIES
    Oversee, coach and hold accountable Account Managers and Project Managers
    Create processes, tools and strategies to improve the health of the agency.
    Act as strategic advisor to clients; develop account strategy, goals and metrics
    Collaborate with Creative Director on agency process and best practices
    Coordinate with our CEO to vet incoming leads; develop new business opportunities, respond to RFPs, lead pitches
    Work with CEO to forecast quarterly and annual revenue
    Upsell and cross-sell existing clients on additional programs
    Champion account management best practices across the studio
    Monitor and report on account performance, analyzing key metrics and providing insights and recommendations to improve account health


    QUALIFICATIONS
    20+ plus years of creative agency experience with a focus on managing complex accounts (Branding / Campaigns)
    Strong business acumen, with the ability to identify and capitalize on new business opportunities
    Demonstrated understanding of marketing and advertising campaigns, including strategy, branding, digital and media components
    Strong leadership skills with experience managing and mentoring teams
    Proven ability to develop and implement account strategy, driving growth and success for both the client and the agency
    Comfortable with ambiguity and fast-paced, informal environments
    Solid and well-developed sense of integrity in alignment with our core values
    Bachelor's Degree in Communications, Business, Advertising, or Marketing may substitute for two years of the required experience
    Experience with Workamajig a plus.

    BENEFITS & PERKS
    Health Care Plan, plus additional budget for custom insurance options
    Term Life insurance
    401k matching plan
    Maternity/paternity leave
    Unlimited PTO, Holidays, and the week after Christmas off.
    Flexible schedules & Remote working welcomed
    And more

    #J-18808-Ljbffr
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