HubSpot Administrator - North Bay Village, United States - eatOS POS Inc.

Description

WHO WE ARE:
eatOS POS Inc. is a cloud-based restaurant software start-up that provides Point of Sale, Self-Service Kiosks, Mobile, Online Ordering, Scheduling, Inventory Management, and more. We are on a mission to disrupt the market of old, slow, expensive systems and bring innovative products to restaurants worldwide. WHAT DO WE SEEK:

• Natural problem solvers who take initiative and who have the ambition to become a leader at our company.
• We need your passion expertise to help us build the eatOS brand.
• We have built a fun workplace culture with a strong team that comes together to bring 100% of what they do.

As a HubSpot Administrator, you will play a key role in being the link between HubSpot (our CRM/ Marketing/Web Management / Support Automation System) and our Marketing, Sales, and Web Team.

• Are you confident in providing consultative support through creative, technical problem-solving?
• Do you have a thorough knowledge of how the HubSpot software works?
• Do you thrive working with eclectic minds who are masters when coming together to achieve company goals?

If so, we would love to talk to YOU.

LIST OF SOMETHINGS YOU WOULD DO:

• Manage the HubSpot-based website and web templates.
• Be ready to support requests from team members on HubSpot questions via Slack, phone, or email.
• Provide timely and accurate HubSpot reporting to the Sales and Marketing Teams.
• Maintain an internal client database in HubSpot for all active/inactive clients with the appropriate industry categorization.
• Build workflows for Automation.
• Build support and faq pages.
• Build marketing campaigns and reports.
• Oversee and provide support for new business and repeat business pipelines within HubSpot.
• Handle data in HubSpot Dashboards by developing reports, dashboards, and processes to continuously monitor data quality and integrity and execute data migration/cleansing projects.
• Be the lead contact for external vendors pertaining to data and/or data enrichment within HubSpot (i.e. Leadspace, DiscoverOrg, TruJay).
• Be the lead on supporting the team with other operational functions of HubSpot.
• Develop insightful HubSpot Dashboards and reports using outstanding analytics and reporting skills
• Maintain win/loss reporting including categorization in HubSpot.
• Oversee the creation and management of HubSpot properties on Contact, Company, and Deal records
• Maintain ongoing communications with HubSpot support (Client Success Manager, Sales, and Customer Service Help Desk) for system updates and support, including but not limited to beta testing, best practices, and remain current on the latest innovations/product releases
• Work with account teams to ensure data integrity within the HubSpot environment including accounts, contacts, opportunities, quotes, and a variety of custom objects.
• Work closely with Finance to provide HubSpot user access and support within the platform upon request
• Oversee user access and permissions within HubSpot, and work with sales/marketing leaders to determine appropriate user permissions, roles, and teams for all users.

REQUIREMENTS

• 1+ years of professional experience in sales support, sales analytics, and HubSpot sales platform.
• Fluency in Microsoft Office applications
• Demonstrate proficiency in managing analytically rigorous initiatives.
• Possess problem-solving, attention to detail and analytical skills.
• Willingness to think creatively when necessary to develop creative solutions.
• Top-notch active listening skills.
• Ability to work independently and as a member of a team.
• Ability to communicate effectively, both orally and in writing.
• Innovative and creative in the form of continuous improvement to internal processes.
• Flexible and adaptable to change.

A PLUS IF YOU HAVE:

• Start-up experience (we love entrepreneurs).
• Bachelor's Degree in business, marketing, or equivalent education is a plus.

WORKING ENVIRONMENT

• Full-time, remote, or work from the office depending on location.
• Medical, Dental, and Vision Insurance Contribution.
• Competitive Salary and the chance to be a part of something big.

About eatOS POS Inc.:

eatOS was born in 2017 to help restaurants manage their business and serve customers better. Since inception, it has grown to offer cross segment of products and services that allow restaurants across the country to manage and operate their businesses more efficiently. At the same time, enabling restaurants to leverage technology to save on costs and connect with guests in a more authentic and engaging way.