Recycling Customer Service Representative: Conyers, GA - Pratt Industries

    Pratt Industries
    Pratt Industries Conyers, United States

    2 weeks ago

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    Description
    Job Description

    Position Summary:

    This position primarily focused on servicing the accounts, communicating with fleet and responsible for providing logistics support.

    Essential Functions/Position Responsibilities:

    Interact with drivers and customers

    Determine appropriate trucks for back haul use

    Schedule loads with suppliers and provide appropriate release numbers to suppliers' and transportation.

    Confirm prior day pick-ups reschedule if necessary

    Respond to receiving inquiries and update system and suppliers.

    Assist with inventory when required

    Coordinate monitor back-hauls via collaboration with local fleet

    Verify as well as validate light loads and document.

    Investigate detentions complete supplier incident report

    Coordinate pickups communicate to mill buyer any action required

    Update freight rates on a weekly basis if applicable

    Work with events and collector organizations to ensure seamless execution of pick-ups and supplies deliveries, as well as provide support and guidance

    Generate reports, monitor performance, perform trend and data analysis

    Resolve invoice discrepancies and validate invoicing for related service providers

    Follow all company policies per Employee Handbook Code of Conduct.

    Follow all company safety guidelines.

    Performs other job-related duties as assigned.

    Hiring Requirements/Preferences:

    College degree or High School diploma with equivalent experience

    Minimum of 2 years relevant work experience in transportation and logistics.

    Basic knowledge of manufacturing operations, recycling industry, and/or supply chain logistics preferred

    Highly organized and detail oriented with strong analytical capabilities

    Proficient with Microsoft Office Suite (Excel, Power Point, Access, Word)

    Bilingual in Spanish an asset

    Professional Attitude conduct to co-workers, supervisors and the public at all times.

    Multi-task, interpersonal communication, problem solving, and time management skills.

    High degree of safety awareness and safety discipline

    Strictly adhere to safety requirements and the policies and procedures as outlined in the Employee Handbook.

    Wear personal protective equipment (PPE) in designated operations and production areas as stated by PRATT Safety and OSHA.

    Willing to travel and work away from home when and if required.

    Be willing to work nights and weekends when necessary.

    Have the willingness to work in a team environment and assist co-workers or supervisors with other duties as required.

    Be flexible to the needs of our business, as we continually strive to meet and exceed the needs of our customers.

    Random and Suspicion Drug tests are performed

    Please be aware that you must successfully complete a drug screen and background check.

    Be at least age 18 years of age due to nature of working environment.

    The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

    Additional Information

    Pay Rate: $20.00

    Pratt Recycling is a Pratt Industries company that works with communities and businesses across America to maximize landfill diversion by Harvesting the Urban Forest. The rapidly-expanding division has recycling and recovery facilities in ten states, and our operational footprint stretches from New York to California.

    Pratt Recycling is a company with tremendous upward mobility and career possibilities. We have multiple success stories of front line laborers becoming plant managers during their time with the company. A job within Pratt Recycling can be more than simply a job to pay your rent, it can become a career.

    Pratt Benefits:
    • 401(k) matching
    • AD D insurance
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible spending account
    • Gym membership
    • Health insurance
    • Health savings account
    • Life insurance
    • Opportunities for advancement
    • Paid time off
    • Paid training
    • Parental leave
    • Referral program
    • Relocationassistance
    • Retirement planning
    • Safety equipment provided
    • Tuition reimbursement
    • Vision insurance
    • Wellness program
    EEOC Statement

    Pratt Industries provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.