SOC Analyst - Phoenix, United States - Consumer Cellular

Consumer Cellular Phoenix, United States

4 hours ago

Description

Job Summary
We are seeking a highly motivated and skilled

Security Operations Center Analyst

to join our dynamic cybersecurity team.

The SOC Analyst will play a key role in monitoring, detecting, and responding to security incidents to ensure the protection of our organization's critical assets.

This role offers an opportunity to work in a collaborative environment, utilizing cutting-edge technologies to safeguard our digital infrastructure.

In this role, you will be responsible for proactive and reactive security and network monitoring of all Consumer Cellular internal and external network, application, and hardware environments.

You will utilize analytical and problem-solving skills to identify, triage, and escalate issues to security engineers, network specialists, system engineers, and local helpdesk technicians.

You will be working within a group of highly motivated Information Technology and Cybersecurity professionals committed to keeping Consumer Cellular safe and secure.

Duties and Responsibilities

Monitor security alerts and incidents using advanced security information and event management (SIEM) tools.
Investigate and respond to security incidents in a timely and effective manner, following established procedures and protocols.

Perform threat hunting and investigations into potential threats based on log data and provide the results of the analysis to management.

Provide recommendations to improve security postures across multiple environments and platforms including recommendations for design improvements and product offerings.
Conduct in-depth analysis of security events to identify potential threats and vulnerabilities.
Perform initial troubleshooting and data gathering to identify and resolve issues in an efficient manner
Perform regular vulnerability assessments and contribute to the development of mitigation strategies.
Coordinate communications status updates to all stakeholders
Maintain detailed logs and updated operational procedure documents
Open and track support tickets with external vendors including telco and network carriers
Monitor network security and report and document any potential breaches
Contribute to the continuous improvement of SOC processes and procedures.
Assist in the development and maintenance of security policies, procedures, and guidelines.
Stay informed about industry best practices and emerging technologies to enhance the effectiveness of the SOC.

The above statements are intended to describe the general nature and level of work performed and not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Education Requirements

Bachelors Degree preferred.
Experience Requirements

1-2 years in a previous IT/Cyber role.
Knowledge, Skills and Abilities

Ability to investigate and evaluate network traffic, read and interpret logs and packet captures
General experience with threat hunting
Knowledge of current threats, vulnerabilities, and recent cyber attacks
Hands-on experience with TCP/IP Protocols and network/security applications
1+ years of hands-on technical security experience
Broad problem-solving skills
Previous experience in Security Operations or related role
An understanding of SIEM & EDR tools
Bachelor's Degree in Computer Science/Information Technology/Cyber Security or related experience
Ability to communicate clearly verbally and in writing
Advanced understanding of networks and computer hardware
Previous help desk or IT ticketing experience a plus
The Security Operations Center is staffed 24x7x365

We will train the right individuals who demonstrate a strong aptitude for learning and a desire to gain new skills.

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check and drug screen is required.
Primary Location

Primary Location

:

United States-Arizona-Phoenix
Job

Job

:

Information Technology
Schedule

Schedule

:

Full-time
Travel

Travel

:

Yes, 5 % of the Time
Job Posting

Job Posting

:

Apr 19, 2024
Unposting Date

Unposting Date

:

Apr 25, 2024
Consumer Cellular is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal to consider under local, state or federal law.

Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .

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