it support analyst - Mechanicsville
1 day ago
Job description
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an IT Support Analyst.The IT Support Analyst is responsible for consulting with users regarding software, hardware, process and system requirements needed in designing, testing, and improving systems; deploying and maintaining the company's personal computer environment along with troubleshooting and resolving software and hardware problems for computer users.
Seeking candidates with a minimum of two years computer software experience; Bachelor's or Associates degree in Information Technology, preferred; Experience interfacing with computer users.
Requirements For The IT Support Analyst Position IncludeProficient with Microsoft Office Suite and related software.
Practical understandings of Network support/troubleshooting.
Practical understandings of Mobile application support/troubleshooting.
Demonstrated knowledge of PC Software setup and configuration
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Must be able to function well in a high-paced and at times stressful environment.
Must be willing to travel as needed, including overnight stays.
Promote a positive customer experience.
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical requirements must be met for the IT Support Analyst job, including regularly being required to sit and talk or hear.
The employee is frequently required to stand, walk, use hands to handle, finger, or feel and reach with hands and arms.
Employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.Competitive Compensation And Benefits
Health, dental and vision insurance.
Paid time off.
401(k), $0.75 to $1.25 match up to 6%.
Life and disability insurance.
In-house training instructors/programs.
Tuition reimbursement.
Employee referral bonus program.
Discounts:
cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co. Inc. is an EEO/AA Employer.
All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.
Carter Machinery is a drug-free workplace.Similar jobs
SAIC is seeking a Customer Support Analyst for an open role supporting DCSA and the OneIT program out of Quantico, VA. · ...
4 weeks ago
SAIC is seeking a Customer Support Analyst for an open role supporting DCSA and the OneIT program out of Quantico, VA. · ...
4 weeks ago
The Prince George's County Health Department is currently seeking qualified applicants to fill an EHR Support Analyst position in the Office of The Health Officer. · This is a seasoned EHR Support Analyst position responsible for providing advanced technical and functional suppor ...
1 month ago
We're searching for a DMV-based Customer Support Analyst to join our Customer Support team, · The Customer Support Analyst will handle inquiries, troubleshoot issues, · and leverage tools to streamline support operations and maintain outstanding customer satisfaction. · ...
1 week ago
+Seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g., Gotham, Gaia, Foundry) to join our team. · ...
1 month ago
Provides intermediate support for network access, wireless, and remote connectivity. · ...
1 month ago
Provides intermediate support for network access and remote connectivity. · Troubleshoot VPN and wireless issues. Coordinate with Tier 3 for firewall and routing issues. · ...
1 month ago
As a Senior UCC Technical Support Analyst, you will play a key role in providing the central point of contact for all IT-related inquiries, support requests from end users, and will be responsible for endpoint management and Help Desk troubleshooting as a member of the National C ...
1 month ago
SABG is hiring an Operations Support Analyst Advanced to support Warfighter Operational Integration work with the Missile Defense Agency. · ...
1 month ago
Amentum is seeking a highly motivated and detail-oriented Project Support Analyst to provide comprehensive support to our Project Manager., · ,Generate and maintain documents and plans related to contract acquisition management administration.,Assist in the development and manage ...
2 weeks ago
Amentum is seeking a highly motivated and detail-oriented Project Support Analyst to provide comprehensive support to our Project Manager. · ...
2 weeks ago
We are looking for an Executive Support Analyst to support the Air Force National Capital Region Information Technology Services (AFNCR ITS) program. · Paid Leave and Retirement. · ...
2 weeks ago
+SABG is hiring an Operations Support Analyst Intermediate to support Warfighter Operational Integration work with the Missile Defense Agency (MDA) in Dahlgren, Virginia. · +Support coordination efforts related to various products across MDA elements, CCMD/Fleet commands, and wit ...
1 month ago
Leidos is looking for an Executive Support Analyst to support the Air Force National Capital Region Information Technology Services program. This position will be part of an Executive Support team focused on providing direct IT support to the Senior Leadership Offices and key dec ...
2 weeks ago
We are on a high-growth trajectory, · providing a market-leading platform that helps businesses improve their safety, · security, compliance and efficiency across many critical facility touchpoints.This is a hybrid position in our office in Annapolis, · Maryland where you'll be r ...
3 weeks ago
We are looking for an Executive Support Analyst to support the Air Force National Capital Region Information Technology Services (AFNCR ITS) program. · ...
2 weeks ago
+Amentum is seeking a highly motivated and detail-oriented Project Support Analyst to provide comprehensive support to our Project Manager. · +Generate and maintain documents and plans related to contract acquisition management administration. · Assist in the development manageme ...
2 weeks ago
+This position provides technical support to Divisional staff in the use/application of computer technology for daily functional activities. · +Provides technical support and problem-solving assistance to all computer users on-site and in the field via telephone or remote support ...
1 month ago
As a Senior UCC Technical Support Analyst, you will play · a key role in providing the central point of contact for all IT-related inquiries, · support requests from end users and will be responsible for endpoint management and Help Desk troubleshooting as a member of the Nation ...
1 month ago
The Power Apps Support Analyst (Mid-Level) provides Level 2 support for applications built on the Microsoft Power Platform. · Provide Level 2 application support for Power Apps and Power Automate solutions · Investigate and resolve application, workflow, and data-related issues · ...
1 month ago
+This is an important role within the company and has high visibility across the executive team and organization. · +Provide systems support tasks for hardware devices and software packages · Help with installation setups · ...
1 month ago