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    Technical Trainer - Lawrenceville, United States - JW Affinity IT

    JW Affinity IT
    JW Affinity IT Lawrenceville, United States

    2 weeks ago

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    Description

    Job Description

    We are seeking a Technical Trainer to join our team.

    Overview:

    The selected candidate will be in charge of creating and implementing a technical training program for client employees. This involves developing a customized curriculum, designing training materials and exercises, leading training sessions, and assessing the program's effectiveness.

    The ideal candidate should have a deep understanding of the subject matter, strong technical skills, and exceptional communication abilities.

    Responsibilities:

    • Develop technical training programs to meet organizational needs
    • Create training materials and schedules
    • Conduct training sessions in various formats
    • Evaluate training results to ensure effectiveness
    • Enhance instructional delivery and mentor other instructors
    • Identify opportunities to optimize system utilization
    • Stay updated on Office365 developments and support end user applications

    Qualifications:

    · CTT+ (Certified Technical Trainer) Certification

    · 3 years of relevant work experience

    Preferred Experience:

    • 5 years of relevant work experience
    • Degree in information technology or related field
    • MCT (Microsoft Certified Trainer) Certification
    • Experience in assessing, developing, and evaluating training programs
    • Knowledge of modern training techniques and tools
    • Proficiency in Microsoft Office365 Suite and other related software
    • Strong communication and organizational skills
    • Self-motivated with exceptional customer service orientation
    • Ability to present complex information clearly and meet deadlines

    Benefits:

    • Health Care Plan (Medical, Dental & Vision)
    • Retirement Plan (401k, with matching)
    • Life Insurance Plan
    • PTO
    • Short Term & Long-Term Disability
    • Internet & Phone Allowance (for applicable roles)
    • Wellness Resources (EAP)
    • Pet Insurance
    • Work-Life balance
    • Flexible Hours
    • Full-Time Permanent Positions

    JW is an IT Solution Provider specializing in innovative projects for schools and organizations. As a certified small, woman, minority-owned business, JW ensures IT operations are strategic and effective.


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