Customer Service Rep I - Seattle, WA
2 weeks ago
Job summary
This position is part of a team of representatives who respond to member and provider inquiries regarding benefits, eligibility, status of claims,and other related issues to provide information and facilitate and/or coordinate appropriate resolutions.
- Provide first call resolution by responding accurately and courteously to member inquiries regarding benefit interpretation, eligibility,
- accessing care through plan providers and other related issues under Washington Apple Health, Cascade Select Plans and other products as offered by Community Health Plan of Washington.
Job description
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