Event Staff|Part-time| Augusta Entertainment Complex - teamworkonline

Description

Overview

The Event Staff primary function is to use knowledge of the building and its services to provide a safe and enjoyable environment for the building patrons entering the facility.

This role will pay an hourly wage of $10 to $15.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Foster a positive and enjoyable environment with positive attitude for all guests attending an event
• Responsibilities may include ticket scanning, ticket taking, partial security screening, guest questions, responding to incidents on venue property, directing guests to seating locations, etc
• Ensure all guests are following venue, act, or promoter specific rules and regulations
• Provide assistance to patrons with special needs or wheelchair access
• Direct guests in a variety of situations including emergencies
• Monitor and report any potential unsafe situations to direct supervisor
• Help artists to
• Hand out flyers or other promotional items
• Find opportunities to improve the guest experience
• Perform other duties as assigned

Qualifications

• Employee must be at least 18 years old
• High School diploma or GED (or any equivalent combination of education and experience)
• Prior customer service experience is preferred
• Access to reliable transportation
• Must be able to work shifts including nights, weekends and holidays dependent on events schedule
• Stand and walk for four to six hours at a time
• Ability to work independently and as part of a team
• Can communicate effectively in English, both verbally and in writing
• Must be comfortable multi-tasking and working in a fast paced environment