Operations Manager - Worcester
4 weeks ago
Job summary
This position is responsible for all aspects of store operations which include providing an exceptional shopping experience to every customer through established company guidelines concerning sales customer service and associate education Ensures the store is a safe workplace and provided a safe shopping experience while maximizing company profitability by managing the store operations.Responsibilities
- Operations
- Demonstrated ability to read and review a profit and loss statement to identify areas of improvement
- Demonstrated ability to utilize computer and point of sale systems to maintain accurate inventory and manage the cycle count process
- Maintain inventory integrity by supervising the cycle count and inventory counting processes
- Assist the General Manager in handling store level human resources or loss prevention issues as necessary
- Supervise the cashing handling practices and ensure necessary communications to the corporate finance department
- Coordinate facility management to guarantee the safety and security of customers and employees(li)Assist the General Manager in staying within budget with respect to controllable expenses drive profitability(li)Ensure brand standards operating standards meet or exceed expectations support brand consistency/li>E nsure store presentation standards are achieved maintainedCustomer Service/
- > Assist thGeneral Manager supporting modeling seamless customer service focus creating environment friendly helpful knowledgeable quick customers co-workers Engage customer focus during pick-up check-out process Handle claims KCM/MOD duties needed Ensure maximum scheduling coverage especially peak traffic periods Interface corporate headquarters employees
Record-keeping reporting inventory HR related matters cash office records Ensure web orders shipped samples e-commerce Manage checkbook P&L assist CEM operational budget/spending adherence Assist stales team resets displays display credits merchandising Administer W/C matters associated claims maintains OSHA logs coordination Store Support Center
BManagement/
Job description
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