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- Greet clients and visitors professionally, provide assistance as needed, and address inquiries related to termite and pest control services.
- Answer phone calls, respond to emails, and address customer inquiries promptly and professionally, utilizing knowledge of termite and pest control.
- Schedule appointments, manage technicians' calendars, and coordinate service calls to ensure timely and efficient service delivery.
- Process client payments, manage accounts receivable, and maintain accurate financial records for termite and pest control services.
- Maintain client databases and update customer records as needed.
- Assist with marketing efforts, emphasizing expertise in termite and pest control.
- Monitor and maintain office supplies, including inventory specific to termite and pest control services.
- Prepare and distribute reports on service calls and financial transactions, focusing on termite and pest control activities.
- Collaborate with technicians and other team members to ensure effective communication and smooth operations.
- High school diploma or equivalent; associate degree in business administration or related field preferred.
- Minimum of 2-3 years of experience in an administrative or customer service role, ideally within the termite and pest control industry.
- Familiarity with office management practices, termite and pest control terminology, and relevant regulations.
- Proficient with Microsoft Office Suite and customer relationship management software.
- Excellent communication, organizational, and problem-solving skills.
Front Office Administrator Pest Control - Deerfield Beach - PestDepot

1 month ago

Description
Job Title
We are seeking a customer-focused and detail-oriented Front Office Administrator with experience in termite and pest control to support the efficiency of our front-office operations. The successful candidate will be responsible for managing day-to-day administrative tasks, providing exceptional customer service, and contributing to the growth of our business.
Key Responsibilities:
Qualifications:
About Us
You can rely on our team to find a lasting solution to your pest problem without harming the environment. We employ safer chemicals and ethical capture methods to eliminate pests and disinfect your space.
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