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Battle Creek

    Indirect Lending Servicer - Battle Creek, MI, United States - Kellogg Community Credit Union

    Kellogg Community Credit Union
    Kellogg Community Credit Union Battle Creek, MI, United States

    1 month ago

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    Kellogg Community Credit Union background
    Description
    :

    Join Kellogg Community Credit Union as an Indirect Lending Servicer out of our Second Street branch in Battle Creek
    The Indirect Lending Servicer role is a critical position to the organization.

    The Indirect Lending Servicer helps the Credit Union grow through top notch member service, communication, and the funding and servicing of indirect auto loans.

    Responsibilities:


    • Reviews indirect auto loan agreements, ensures accuracy, and ensures program compliance.
    • Funds and services indirect auto loans with a high level of accuracy and timeliness.
    • Maintains a filing system and procedures to monitor and maintain the queue.
    • Provides administrative assistance to the Indirect Lending program, including updating loan data, processing letters, and assembling documentation for new member loans.
    • Ensures that loan files contain all applicable documentation, signatures, and dates.
    • Verifies accuracy of all documentation and built loans in the system.
    • Ensures that all new member packets are generated and mailed to the member.
    • Ensures the Credit Union is placed on the title documents in proper lien position.
    • Answers questions for members and dealer partners thought out the process.
    • Answers the loan servicing line, provides information, answers questions, or routes calls to the appropriate party.
    • Performs other job duties as assigned.
    Requirements:


    • High School diploma or GED
    • Three to Five years similar or related experience
    • Excellent written and oral communication skills
    • Strong soft skills
    • Strong computer skills including the Microsoft Suite
    • Ability to resolve interpersonal conflict and miscommunications
    Candidates must have strong availability Monday-Friday until 7pm and 3pm Saturdays. Opening is in Battle Creek, Michigan.
    PM20
    PIdc

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