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- Reviews indirect auto loan agreements, ensures accuracy, and ensures program compliance.
- Funds and services indirect auto loans with a high level of accuracy and timeliness.
- Maintains a filing system and procedures to monitor and maintain the queue.
- Provides administrative assistance to the Indirect Lending program, including updating loan data, processing letters, and assembling documentation for new member loans.
- Ensures that loan files contain all applicable documentation, signatures, and dates.
- Verifies accuracy of all documentation and built loans in the system.
- Ensures that all new member packets are generated and mailed to the member.
- Ensures the Credit Union is placed on the title documents in proper lien position.
- Answers questions for members and dealer partners thought out the process.
- Answers the loan servicing line, provides information, answers questions, or routes calls to the appropriate party.
- Performs other job duties as assigned.
- High School diploma or GED
- Three to Five years similar or related experience
- Excellent written and oral communication skills
- Strong soft skills
- Strong computer skills including the Microsoft Suite
- Ability to resolve interpersonal conflict and miscommunications
Indirect Lending Servicer - Battle Creek, MI, United States - Kellogg Community Credit Union
Description
:Join Kellogg Community Credit Union as an Indirect Lending Servicer out of our Second Street branch in Battle Creek
The Indirect Lending Servicer role is a critical position to the organization.
The Indirect Lending Servicer helps the Credit Union grow through top notch member service, communication, and the funding and servicing of indirect auto loans.
Responsibilities:PM20
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