Skillbridge (Military Only - IT Admin - Irvine, United States - McKinley, Inc.

    McKinley, Inc.
    McKinley, Inc. Irvine, United States

    2 weeks ago

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    Description
    Job Details

    Level
    Experienced

    Job Location
    Irvine/CA - McKinley Elevator Corp - Irvine, CA

    Position Type
    Full Time

    Education Level
    High School

    Travel Percentage
    None

    Job Shift
    Any

    Job Category
    Information Technology

    Description

    Pay Range $0.00 to $0.00

    Key Responsibilities, Tasks and Activities:
    • Develop Salesforce/Servicemax, including implementation of new features, such as fields and workflows, tweaking/creating Conga templates and creating reports and dashboards.
    • Test Salesforce and ServiceMax, including testing the ServiceMax app or custom coding
    • Deduplication of Salesforce, including merging duplicate accounts, contacts, locations and installed products.
    • Assisting and training technicians, including teaching technicians to use Mobile, assisting with errors or other technical issues
    • Assist IT Manager with website changes
    • Organize, inventory and prepare all electronic devices and hardware for issue to new employees and upgrades for issue to current employees
    • Provide employee IT training, including teaching technicians to use Mobile, assisting with errors or other technical issues
    • Serve as an IT resource for all employees, including installation of apps and other programs, provision of "help desk" support for all employees
    • Oversee Verizon account
    • Inventory and track return of all devices and hardware to employees upon separation and ensure timely and complete removal of access to McKinley electronic systems and information
    • Assist IT Manager and Senior IT Clerk as needed, for example with Salesforce/ServiceMax, website, and additional IT matters.
    • Other duties as assigned
    Qualifications

    QUALIFICATIONS:
    • Excellent verbal and written communication skills, including ability to clearly and simply explain technical concepts
    • Ability to effectively train and teach technical skills
    • Solid writing and grammar skills
    • Highly organized
    • Ability to work harmoniously with other employees
    • Ability to successfully prioritize and meet deadlines
    • Punctual and reliable
    • Computer skills (hardware and software)and proficiency including Microsoft office and other cloud based products
    • Knowledgeable in basic accounting procedures
    • Solid numeracy skills
    • Strong attention to details and accuracy
    • Skilled at multitasking, data management
    • Trustworthy and maintains confidentiality
    • Strong typing skills and must be able to type at least 35 words per minute
    • Excellent problem-solver
    • High School Degree or Equivalent