F&B and Sales Cast Member Roles at the Morocco Pavilion at EPCOT - Lake Buena Vista, United States - Walt Disney World Resort

Description

Explore a variety of roles supporting the Morocco Pavilion in World Showcase at EPCOT Candidates must be able to authentically represent Morocco in culture, heritage, traditions and language.

Sales Cast Member in Merchandise
Food & Beverage Cast Member - Seating Guests

Sales H/H in Merchandise
Do you have a passion for crafting magical and enjoyable shopping experiences by ensuring the highest standard of Guest Service? If so, we are currently seeking Merchandise Cast Members Every Guest looks for that perfect gift or souvenir to remember their time at the Walt Disney World Resort. From Pirate booty to Princess treasure, there's something to put a smile on everyone's face. In this role, you'll have the opportunity to engage with guests and work at several locations throughout property.

The pay rate for this role in Florida is $17.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit:

Food & Beverage H/H
Our Food & Beverage Cast Members are the first Cast Members our Guests will see as they enter our table service dining location. They set the stage for their dining experience, and will greet and escort the Guests to their table. Beyond this, these Cast Members are integral in the running of the dining room, assisting with a wide variety of duties throughout the kitchen.
This role requires high Guest engagement, problem solving, and critical thinking, all of which are imperative to your success.

The pay rate for this role in Florida is $17.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit:

Responsibilities :
Merchandise CM:

Provide exceptional guest service and proactively engaging with guests, addressing needs, answering questions, giving directions, and other information about the theme park or surrounding areas. while sharing your passion and knowledge of Disney Products

Work between indoor and outdoor Merchandise kiosk locations with prolonged standing to perform and maintain crowd control during peak operational hours

Process guest orders accurately through a point-of-sale system (POS register), including; cash handling, counting money, making change, and processing credit card transactions

Receive inventory to include unboxing, tagging, and displaying items on various sales floor locations. May perform Heart of House responsibilities which include: unload pallets with a pallet jack, forklift or other devise to move inventory, stock replenishment from the pallets to the sales floor, coordinate the stockrooms, and support the overall function of their respective locations.Food & Beverage CM:

Proactively greet Guests, manage seating charts, & resolve Guest situations in fast paced environments

Answer Guests questions regarding menu items, food products and

Use PCs and tablets to navigate reservation and table management systems to check-in Guests and manage seating charts

Escort Guests to their seats, pulling out chairs and providing high chairs or booster, and deliver and present menus.

Complete opening and closing tasks, assist with bussing tables, pouring alcoholic and non-alcoholic beverages, run food and complete general cleaning.

Basic Qualifications :

Must be at least 18 years old

MUST be able to demonstrate Cultural Authenticity pertaining to Morocco

Strong written, verbal and interpersonal communications skills

Experience managing, prioritizing, and supporting multiple responsibilities efficiently

Comfortable handling Cash and other forms of payment

Observational skills to identify Guest needs and ensure safety guidelines are being followed

Understand and explain menu offerings to Guest and answer questions about the food products

Follow all food safety regulatory requirements and company standards

Partner with team to make adjustments for operational changes

Passion for connecting with Guest and Cast Members from all lines of business to provide excellent service

Operate mobile devices and other computer systems

Physical role including heavy lifting, pushing, pulling, grasping, bending, twisting, standing & walking for extended periods, climbing, and kneeling

Exposure to extreme temperatures, from high heat areas in the kitchen and outdoors, to cold areas in freezers and coolers.

Cast Members may be required to handle cleaning chemicals and supplies

Cast Members may work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products.

Preferred Qualifications:

Bilingual preferred.

Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.

Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

Additional Information :
SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.

IMPORTANT: You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.

KEYWORD: WDW Casting, WDWCASTING